Software Implementation Specialist Utility Billing

Software Implementation Specialist - Utility Billing

Join to apply for the Software Implementation Specialist Utility Billing role at Caselle, Inc.

Schedule:

Mon‑Fri, 8 am‑5 pm | Flexible Work Environment

Are you passionate about software and driven by the challenge of making software implementations seamless and successful? Do you thrive in a fast‑paced, innovative environment where implementing new software applications and client success are top priorities? If so, we want you on our team! Our company is a leading provider of local government software‑powering government, empowering communities—and we are seeking a high‑energy, detail‑oriented Software Implementation Specialist ready to make an impact.

• Configure software to match client workflows.
• Provide robust data conversion services.
• Deliver onsite and web‑based training.
• Create helpful documentation and videos.
• Collaborate closely with clients to resolve technical issues, diagnosing, replicating, and documenting complex problems; coordinate with the development team when required.
• Act as a go‑to resource for ongoing support, ensuring performance is optimized and issues are resolved swiftly.
• Use implementation expertise to improve system performance and efficiency.

This role is perfect for someone who is energized by client interaction, thrives on problem‑solving, and is eager to work within a collaborative and growth‑oriented team. You'll regularly use your implementation expertise to improve system performance and efficiency, and your passion for software will help empower communities through better software. If you’re ready to combine your technical aptitude with a love for customer success, you’ll excel here.

Our culture is fast‑paced, innovative, and collaborative. We believe in lifting each other up, pushing for excellence, and building software that makes a real difference. You’ll join a company that values your contributions and supports your development with clear performance goals and ongoing mentorship.

In addition to meaningful work and a flexible environment, we offer competitive pay, health and dental insurance, 401(k), generous paid time off, paid holidays, work‑from‑home opportunities, and access to a network of exceptional clients.

If you’re ready to take your career in software implementations to the next level and lead the charge on industry‑leading software implementations, we invite you to apply today. We’ve made it simple—just click to complete our quick 3‑minute application process and start your journey toward a rewarding future with us.

Don't wait—join a team where your skills truly matter!