Product Designer UX UI

Description

UCCU is growing, and so is the software that supports our members and employees. This Product Designer (UX/UI) role will help us design and evolve digital experiences across the organization - starting with the corporate website and expanding to other products over time.

This role sits close to delivery, so your designs will be implemented and shipped regularly. You’ll partner closely with Product Managers and Engineering to turn goals into clear, usable, accessible designs that are ready to build. Early on, a key deliverable is creating and maintaining a UCCU Design System in Figma (styles/tokens, components, and interaction states) that can be reused across products.

This is a shared design role supporting multiple product areas. While the initial focus will be the website, priorities will shift over time based on roadmap needs. This role has no direct people management responsibilities.

• Own the end-to-end design process for assigned initiatives: discovery, ideation, user flows, wireframes, prototypes, visual UI, and design QA through release.
• Partner with Product Managers to clarify problems, define outcomes and success metrics, and turn ideas into a prioritized design plan.
• Collaborate with Engineering to produce implementation-ready designs, identify constraints early, and iterate quickly during delivery.
• Build and maintain the UCCU Design System (Figma library) including tokens/styles (color, typography, spacing), components (buttons, inputs, navigation, etc.), and documented states (hover, focus, disabled, error, selected).
• Improve usability and effectiveness of existing experiences through iterative enhancements informed by analytics, stakeholder input, and user feedback.
• Apply accessibility best practices (e.g., contrast, focus states, keyboard navigation patterns) and promote inclusive design in workflows and acceptance criteria.
• Contribute to website optimization initiatives including clarity, conversion, content structure, and performance-sensitive design decisions.
• Participate in user research activities as needed (usability tests, interviews, competitive analysis) and translate findings into actionable design decisions.
• Support multiple product areas as a shared resource; communicate tradeoffs and capacity constraints clearly when priorities compete.
• Use AI-assisted workflows responsibly to accelerate discovery, ideation, prototyping, and research synthesis when appropriate.
• Produce clear design documentation and handoff artifacts (annotations, component usage guidance, interaction notes) so Engineering can build confidently.
• Maintain high collaboration standards: participate in reviews/critiques, accept feedback constructively, and help raise the design bar across products.
• Works a regular and predictable schedule.
• Must be sufficiently fluent in English to process work and business transactions.

• Delivery & quality: designs are implementable, clear, and reduce ambiguity/rework for Engineering; design QA catches issues before release.
• User impact: improvements demonstrate measurable outcomes (e.g., conversion, engagement, usability, task completion, reduced confusion/support friction).
• Design system maturity: component library adoption increases; reusable patterns reduce design/dev duplication and improve consistency across products.
• Accessibility & usability: designs meet baseline accessibility expectations and improve usability over time; issues are identified early and addressed proactively.
• Collaboration:
  
  communicates clearly, keeps work moving, manages stakeholder input effectively, and helps teams make decisions with minimal churn.
• Continuous growth: demonstrates increasing ownership, speed, and confidence across multiple product areas.

• Bachelor’s Degree in Design, HCI, or related field, or equivalent experience.
• Nice-to-have:
  Accessibility training/certification, design systems coursework.

This role requires strong product design fundamentals and practical capability across the areas below. Not every candidate will have experience with every tool or domain; the…