AI Implementation Specialist

AI Implementation Specialist
Customer Experience | Provo, UT | Full-Time | On-Site | Salary $50,000 - $90,000

Experience:

Entry-Level / 0-2 Years

ABOUT ATONOM

Atonom.ai builds Cloud Employees - intelligent AI agents that execute complex work across Sales, Marketing, Support, and HR. We believe growth should be limited by ambition, not headcount. We move beyond simple automation to genuine autonomy, empowering businesses to scale instantly. Join us as we build the infrastructure for the next generation of work.

THE ROLE

As an Associate AI Implementation Specialist, you'll work alongside senior team members to configure, deploy, and optimize AI Cloud Employees for our customers. This is a hands-on role where you'll learn quickly, work directly with clients, and see the impact of your work from day one. You don't need years of experience - you need curiosity, technical aptitude, and the drive to figure things out.

WHAT YOU'LL DO

• Configure and deploy AI Cloud Employees for customers, with guidance from senior specialists.
• Join client calls to understand business needs and translate them into AI workflows - including prompt design, multi-step automations, and QA checks.
• Troubleshoot implementation issues. Dig into the details, identify root causes, and resolve them.
• Document solutions and build internal playbooks so the team scales its knowledge alongside its customer base.
• Surface product feedback. You'll spot edge cases and feature gaps - relay them to our Engineering and Product teams.

WHO YOU ARE

• Recent graduate (or soon to be) in Computer Science, Information Systems, Business, or a related field - or equivalent self-taught experience.
• Technically curious. You've tinkered with APIs, written scripts, built side projects, or explored AI tools on your own.
• Familiar with LLMs and prompt engineering - you've gone beyond ChatGPT small talk and actually experimented with what these models can do.
• A strong communicator who can explain technical concepts clearly to non-technical people.
• Self-directed and low-ego. You ask good questions, take feedback well, and move fast in ambiguous situations.

YOUR FIRST 90 DAYS

• Month 1:
  Learn the Atonom platform inside and out. Shadow senior team members on client calls and implementations. Get certified on our internal tooling.
• Month 2:
  Take ownership of your first customer implementations with senior support. Begin contributing to internal documentation and playbooks.
• Month 3:
  Run implementations with increasing independence. Present learnings and customer pain points to the Product team.

TECHNICAL SKILLS (NICE TO HAVE)

• Exposure to workflow automation tools (Zapier, Make, or similar).
• Basic understanding of APIs, webhooks, or data integrations.
• Familiarity with SQL, Python, or JavaScript.
• Experience with CRMs like Salesforce or Hub Spot.
• Any hands-on project involving LLMs or prompt engineering - personal, academic, or professional.

WHY JOIN

• Real AI work. Not research papers - production agents that generate measurable ROI for real businesses.
• Mentorship built in. You'll learn from experienced specialists who will invest in your growth.
• Career velocity. High-visibility role with clear paths toward Solutions Architecture, Product, or Team Leadership.
• Impact from day one. Small team, fast shipping, your contributions matter immediately.

BENEFITS

• PTO accrual starts on day one.
• Competitive health benefits package.
• Paid holidays and company events.
• Competitive salary.