Property Claims Adjuster

Job Description

As a Property Claims Adjuster you would be responsible for investigating, evaluating, and resolving property insurance claims in a timely and professional manner. The Adjustable assesses property damage, reviews policy coverage, gathers and analyzes documentation, communicates with policyholders and vendors, and negotiates claim settlements. This role requires strong analytical, customer service, and problem‑solving skills to ensure accurate claim handling while delivering a positive customer experience and maintaining compliance with company guidelines and regulatory requirements.

• Confirm and investigate the application of insurance coverage following a loss.
• Conduct and complete thorough and detailed investigations.
• Evaluate, estimate, and document personal, commercial property, and/or liability claim details and findings.
• Work directly with customers and guide them through the claims process and negotiate fair and equitable settlements.
• Coordinate vendor services and business partners to restore the customer or claimant to pre‑loss condition.
• Maintain written, telephone, and electronic communications with policyholders, claimants, agents, witnesses, vendors, contractors, police and fire departments, state and county fraud personnel, special investigators, attorneys, medical professionals, and others involved in claim investigation and processing.
• Perform other duties as assigned.
• Comply with management instruction, company standards, expectations, and statutory requirements.

• Excellent time management and organizational skills.
• Outstanding verbal and written communication skills.
• Ability to work independently in a fast‑paced environment.
• Proficient use of Microsoft Outlook, Word, and Excel.
• Reliable, quick learner, willing to adapt and learn.
• Bachelor’s degree preferred, not required.
• Demonstrated work experience in property insurance claims and/or construction.
• Two or more years of property estimating experience.
• Knowledge and experience with Xactimate preferred.
• Proven experience delivering outstanding customer service.
• Persistent, able to solve problems independently.
• Ability to handle challenging conversations about coverage, liability findings, or pricing/cost differences.

• Life Insurance and AD&D
• FSA / HSA
• Critical Illness
• Hospital Indemnity
• Supplemental Health Insurance
• Employee Assistance Program (EAP)
• Pet Insurance
• 11 Paid Holidays
• Flexible PTO
• 401K

Trucordia is an equal opportunity employer. We believe that every employee has the right to work in an environment that is free from all forms of discrimination. It is our policy that all decisions involving any aspect of the employment relationship such as hiring, compensation and training, promotions, transfers, discipline, and termination will be based on merit, qualifications, and abilities. Such decisions will be made without regard to age, ancestry, color, race, national origin, disability, protected medical condition, genetic information, military service, veteran status, citizenship status, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, childbirth, marital status, or any other condition, characteristic or activity protected by law.