Install Scheduling Professional

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

• Full Time employment
• $17.00/hr plus Performance Bonuses
• Paid training
• Paid Time Off
• Available shift: 10:00 AM - 6:30 PM, rotating Sundays

• Must be able to work in office at our Provo location
• Completed High School Education, GED, or equivalent
• Must be at least 18 years of age
• Computer Literate
• Able to make outbound calls to customers, field managers/technicians concerning appointments, schedule changes, or other scheduling/dispatch related questions
• Desire to engage customers in an upbeat, helpful manner while maintaining diplomacy when addressing escalated matters
• Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent

• Sales/Customer Service Background
• Ability to creatively solve problems
• Ability to multi-task (especially while talking on the phone)
• Attention to detail

• Free daily lunch and drinks on site
• Paid holidays and flexible paid time away
• Employee/Friends/Family Discounts
• Onsite health clinic, gym, gaming tables
• Medical/dental/vision/life coverage & 24/7 Medical Hotline
• 401(k) + Employer Match
• Employee Resource Groups

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.