On Site Property Manager

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Location:

Provo, UT 84601. Job Type: Full-Time. Compensation: $52,000 - $57,200 per year.

About the Role: We are seeking a professional, driven, and self‑motivated On‑Site Property Manager to lead operations at a multifamily property. You will be responsible for overseeing day‑to‑day property functions, managing staff, maintaining budgets, and ensuring resident satisfaction—all while upholding the value and integrity of the community.

• Staff & Operations Management: Supervise, schedule, and direct on‑site team members; assign service requests, manage make‑readies and ongoing construction; provide coaching, conduct performance reviews, and enforce company standards; promote a team atmosphere focused on service, urgency, and professionalism; oversee maintenance inventory systems and vendor relations.

• Prepare, manage, and monitor operational budgets.
• Track occupancy, income, expenses, and net cash flow (NCF).
• Analyze monthly financial reports and address variances.
• Negotiate contracts and services to ensure cost efficiency.
• Process invoices and maintain petty cash and financial logs.

• Ensure adherence to all company policies and procedures.
• Conduct daily property inspections (MWBA – Management by Walking Around).
• Maintain up‑to‑date operations and personnel manuals.
• Address resident complaints and lease‑related issues professionally.

• Process applications per rental policy.
• Maintain organized resident files and records.
• Collect rent, make deposits, and initiate legal actions if necessary.
• Implement marketing strategies and respond to all leasing inquiries.
• Conduct regular market surveys and analyze rental trends.

• Plan and host resident events and appreciation programs.
• Distribute monthly newsletters and organize community activities.
• Follow up on service requests and coordinate lease renewals 90+ days in advance.
• Conduct annual apartment inspections and “home visits” during renewals.

• Prior experience managing multifamily properties.
• Industry certifications preferred (ARM, CAM, etc.).
• Strong leadership, communication, and team‑building skills.
• Basic accounting/bookkeeping proficiency.
• Detail‑oriented and safety‑conscious.
• Capable of handling high‑pressure situations with autonomy.