Concessions Event Manager

Why Work at BYUAs the flagship higher education institution of The Church of Jesus Christ of Latter-day Saints, Brigham Young University (BYU) strives to be among the exceptional universities in the world. At BYU, we are devoted to our faith and to our students. We take an active role in the University's Mission: "To assist individuals in their quest for perfection and eternal life.”Our

unique mission, deeply rooted in the Gospel of Jesus Christ, provides countless ways to serve and make an impact. This, along with our remarkable culture of belonging, weekly devotionals, and endless opportunities for learning and growth—all situated within a beautiful and historic campus—make it hard to imagine a more inspiring place to work.

Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Job Title:

Concessions Event Manager

Job Summary The Concessions Event Manager provides leadership and oversight for Olympic sports concessions, special events, labor administration, billing operations, non-profit organization management, and event execution support across BYU Concessions. This position is responsible for the successful planning and execution of Olympic sports and smaller-scale special events while providing leadership support for major athletic and university events in collaboration with the Operations Manager and General Manager.

The Concessions Event Manager directly oversees labor and office operations, non-profit organization partnerships, billing functions, event staffing coordination, and administrative event support.

As part of the department’s three-person administrative leadership structure, this role collaborates closely with the General Manager and Operations Manager to support strategic planning, vendor relations, financial accountability, staffing operations, technology coordination, and overall department success. This position serves as part of the Concessions administrative leadership team alongside the General Manager and Operations Manager, collaborating on strategic planning, operational execution, staffing support, financial accountability, and departmental initiatives.

What you'd do in this role:
1. Olympic Sports and Event Management Lead planning and execution of concessions operations for Olympic sports and smaller-scale special events.

Coordinate event timelines, operational support needs, labor scheduling, menu planning, and concession readiness.

Ensure all Olympic and special event operations deliver strong guest service, operational consistency, and financial accountability.

Support major event operations including football, basketball, Stadium of Fire, Women’s Conference, concerts, and other large-scale events.

Coordinate event communication between concessions, athletics, vendors, facilities, and university departments.

Evaluate event performance and implement improvements to enhance operational execution and guest experience.
2. Labor, Staffing, and Office Administration Directly supervise the Labor and Office Supervisor and associated administrative personnel.

Oversee event staffing coordination, scheduling support, labor tracking, and staffing communications.

Support recruitment, onboarding, training coordination, and retention efforts for student and part-time employees.

Monitor labor costs and staffing efficiency in collaboration with department leadership.

Ensure office operations, administrative workflows, and event support systems are completed accurately and efficiently.

Assist with payroll coordination and event labor reconciliation.
3. Non-Profit Organization (NPO) Management Oversee recruitment, onboarding, communication, and relationship management for non-profit organization groups.

Coordinate NPO scheduling, assignments, training expectations, and operational support.

Build and maintain positive partnerships with NPO leaders and volunteers.

Ensure NPO compliance with department operational standards, food safety expectations, and event procedures.

Assist with NPO billing, payments, and documentation processes.
4. Billing and Financial Administration Oversee concession billing functions, including invoicing,…