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Director of Membership, Alpha

Job in Provo, Utah County, Utah, 84605, USA
Listing for: Crossover
Full Time position
Listed on 2026-06-14
Job specializations:
  • Management
    Education Administration
Salary/Wage Range or Industry Benchmark: 200000 USD Yearly USD 200000.00 YEAR
Job Description & How to Apply Below
Position: Director of Membership, Alpha - $200,000/year USD

This enrollment role is not designed to maximize volume. It is designed to uphold standards. Alpha is constructing a school model that ranks among the most ambitious globally. Our campuses integrate demanding academics, technology‑driven instruction, and elevated expectations for both learners and educators. Students routinely outpace national learning benchmarks, supported by measurable performance data. Afternoons are reserved for deeper engagement, independent work, and practical skill development.

The model delivers results. But sustained success depends on enrolling families who truly align.

Your role centers on this alignment.

You will manage the complete admissions process for a campus, spanning initial application to final enrollment. This is not a transitional or segmented function. You are accountable for the quality of the family experience, the clarity with which the model is understood, and the integrity of enrollment decisions. You will evaluate compatibility, facilitate informed dialogue, and advise against enrollment when appropriate.

The objective is not maximum numbers. The objective is strategic fit.

We welcome applicants from high‑caliber service sectors outside conventional education: selective private schools, competitive programs, luxury hospitality, executive assistance, exclusive membership organizations, or entrepreneurial operators who have personally stewarded premium client relationships from start to finish. What counts is your capacity to execute a sophisticated, multi‑phase process with sound judgment, precision, and consistent follow‑through.

If your professional background includes delivering exceptional service in settings where trust, discretion, and experiential quality define reputation, this position will translate naturally—only here, the impact reshapes educational outcomes.

This is a full‑time, salaried, on‑site position. We are recruiting in Seattle and Park City. Relocation assistance is provided.

What You Will Be Doing
  • Taking full ownership of the enrollment lifecycle for prospective families, beginning with initial outreach and concluding with onboarding completion.
  • Facilitating needs‑based discovery conversations to assess alignment before advancing recommendations or proposing solutions.
  • Overseeing 20+ concurrent family engagements across varied enrollment stages, maintaining full transparency on status and next actions.
  • Guiding campus visits, student shadow days, and enrollment discussions that articulate outcomes, expectations, and ideal candidate profiles with clarity.
  • Ensuring precise CRM and enrollment system documentation (Hub Spot and SIS) to enable accurate forecasting, prioritization, and service excellence.
What You Won’t Be Doing
  • Applying transactional or aggressive sales methodologies.
  • Admitting families who lack alignment merely to satisfy enrollment targets.
  • Overseeing a sizable team or operating within complex approval hierarchies.
  • Distributing responsibility for family experience across multiple team members.
  • Operating remotely; this position is intentionally campus‑based.
Key Responsibilities

Own and deliver a high‑integrity, selective enrollment process that successfully converts well‑aligned families while safeguarding the standards and efficacy of the Alpha educational model.

Basic Requirements
  • 3+ years providing high‑end, individualized service in contexts where service delivery directly influences brand perception (education, luxury hospitality, executive support, exclusive membership, or owner‑managed services).
  • Proven ownership of a complete client, admissions, or enrollment process from initial engagement through onboarding.
  • Experience coordinating 20+ simultaneous client, guest, or family relationships across multiple progression stages, supported by a structured tracking and prioritization approach.
  • Capacity to supply specific examples of advisory decision‑making, including instances where you recommended against your offering when fit was lacking.
  • Professional‑level written communication proficiency with senior leaders, high‑net‑worth clients, or discerning audiences.
  • Willingness to reside in or relocate within 60 days to one of these…
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