Service Center Manager - Salt Lake - Commercial HVAC Sales and Service

Service Center Manager – Salt Lake City

Location:

Salt Lake City – Hybrid/In‑Office/Onsite with Customers.

• Develop business strategies and objectives to ensure quotas and financial plans are met or exceeded.
• Plan, align work, and resources so that customer needs, contractual obligations, and service work is completed within appropriate time frames and meets quality expectations.
• Manage P&L and deliver on financial goals (revenue and operating income).
• Lead Account Managers and Technician team enabling growth in service and repair, complex turnkey, building automation and energy solution projects.
• Build and maintain rapport with internal and external business partners, including Manufacturer's Reps, Equipment Sales Managers, National Accounts team, Solutions team to ensure sales objectives are communicated and achieved.
• Drive implementation of Daikin culture, including prioritization of safety and People‑Centered Management.
• Provide leadership for the service team, including Service Coordinators, Account Managers, and Technicians.
• Coach and develop employees to maximize performance and potential.
• Solicit and apply customer feedback (internal and external).
• Improve processes, products, and services.
• Manage company assets and inventory to ensure proper cost control and operational efficiency.
• Ensure compliance with federal, state, and local legal regulations and statutes, including prevailing wage, legal posting requirements, and safety regulations.

• Bachelor's Degree or equivalent experience. High School diploma or GED required.
• 6+ years related experience and training, preferably in commercial HVAC service industry.
• 4+ years of people leadership experience preferred.
• Leadership experience in Service, Sales, and Operations.
• Previous experience working with financial statements and managing P&L.
• Knowledge of HVAC designs, applications, and energy‑saving solutions.

• Non‑logoed company vehicle with most expenses paid.
• Multiple medical insurance plan options + dental and vision insurance.
• 401K retirement plan with employer match.
• Paid time off and company paid holidays.
• Paid sick time in accordance with the federal, state, and local law.
• Tuition Reimbursement after 6 months of continuous service.
• Work visa sponsorship not available for this position.

Typical annual base salary ranges from $110,000 – $140,000 in Utah with an additional $20,000 on target sales incentive plan.