Advanced Manufacturing R&D Technician

Overview

Dandy is transforming the dental industry with technology to simplify and modernize dental practices. As we expand globally, Dandy is building the operating system for dental offices to empower clinicians and their teams with technology, innovation, and world-class support.

Shade & Aesthetic crown development requires precise traceability, attention to detail, and disciplined execution across a multi-step physical + digital workflow. This workflow includes pre-milled crown inventory, geometry-specific design, UUID + QR code association, pegging and shade execution, manual firing, AOI (automated optical inspection), and high-quality documentation for engineering analysis. Any breakdown of lost crowns, mixed geometries, incorrect QR associations, or missing photos invalidates the experiment (DOE) and slows learning.

This role exists to:

• Own the physical execution layer of aesthetic crown experiments and DOE’s for overall machine metrics and yield improvements.
• Act as the single point of accountability from crown prep → post-firing documentation
• Ensure engineering can trust the data because the process was executed flawlessly!
• Offer growth and development to an individual through technical experimentation and process improvement.

• Must be available on-site in Provo (MST) within but not precisely core testing hours: 8:00 AM – 6:00 PM Monday to Friday
• This role supports live experiments, machine availability, and engineering iteration cycles
• Delays or gaps in availability directly block testing velocity

• Understand the Active DOE
• Know what experiment is being run
• Understand what problem we are trying to solve or prove/disprove
• Understand what variable is changing
• Understand what must remain controlled
• Execute the workflow exactly as defined by the DOE Documentation or Test Method (doc) (This role does not design the experiment but must deeply understand it.)

• Manage Pre-Milled / SAT Crown Inventory
• Maintain awareness of which crown geometries are currently in stock
• Maintain awareness of which geometries are required for upcoming tests
• Aesthetic crown testing starts with pre-milled crowns
• If crowns are not available:
  Prepare crowns via sandblasting / recycling or initiate or coordinate new crown milling

• Crowns are designed on specific geometries
• Each crown is milled out of a base shade (A1, B1, C1 and D2) and then shaded; extreme precision on matching shades is required
• Each crown must stay paired with the correct geometry and never be mixed or substituted mid-flow
• Physical organization is critical to prevent invalid test results

• Each crown design has a UUID and a QR code
• The role ensures the correct crown geometry is placed into the correct bin
• Each bin has the correct QR code
• Pegging scans include:
  Bin QR code and Peg QR code

This step marries the design file → peg → physical crown and guarantees the right shade design is applied to the right geometry.

• Use of Akribis and P&T User interfaces
• Apply changes on machine parameters (e.g., printhead voltage, temperatures)
• Ability to perform printer start-up in case it’s not being used or in production
• Ability to check and ensure optimal printer operation before running tests
• Pre-milled crowns are injected just before shade
• Crowns are retrieved immediately after shade
• Crowns are then delivered to the manual firing station

• Critical rule:
  No crowns lost
• No ambiguity
• Full accountability start to finish

• Track crowns through manual firing
• Ensure fired crowns remain correctly identified and grouped

• Take high-quality photos of each crown: multiple angles, consistent lighting, clear detail
• Photos must be associated with the correct UUID and matched to the testing sheet showing intended design outcome
• These images are used directly for engineering evaluation and decisions

• Store completed crowns in the Engineering R&D locker
• Maintain labeling and organization so crowns can be retrieved later for comparisons,…