Director, Print Operations

Director, Print Operations

The Director of Print Operations provides Christ-centered leadership for Production Services at Brigham Young University, fostering a culture of belonging, accountability, collaboration, stewardship, and continuous improvement consistent with the mission of BYU and the principles of Becoming BYU. The Director leads a complex, multi-location print operation, overseeing production, quality, workflow, color management, and operational performance to ensure reliable, high-quality service. As a member of the Production Services executive leadership team, the Director drives strategic planning, operational excellence, technology advancement, and employee development through data-informed decision-making and Lean principles.

This position mentors professional and student employees, develops organizational capability, and ensures print operations effectively support the university's mission through exceptional service and responsible stewardship of resources.

The Director is responsible for execution and operational performance of all enterprise print production functions across Production Services. Oversees prepress, color management, print production, and finishing operations to ensure quality, consistency, throughput, and alignment with established production standards and service expectations. Responsible for business development strategy, including customer, pricing, and marketing strategies. Responsible for maintaining safe, compliant, and operationally disciplined production environments across all print operations.

Ensures adherence to regulatory, university, and departmental safety and compliance standards. Responsible for managing and directing department budget and expenditures. Responsible for long-term operational planning, equipment strategy, and organizational development for all print production operations. Ensures production capabilities, technologies, and workflows support current and future institutional needs. Responsible for enterprise print quality systems, operational consistency, and continuous improvement initiatives across all production environments.

Ensures standardized processes, measurable performance, and disciplined execution throughout all stages of print production. Responsible for leadership, development, and operational alignment of all print production personnel, including full-time staff and student employees. Builds a high-performance culture focused on accountability, technical capability, continuous improvement, and alignment with BYU values and mission. Responsible for visibility, coordination, and operational transparency across all print production workflows.

Ensures accurate job tracking, workflow accountability, and effective communication throughout the production lifecycle.

Minimum

Required:

Bachelor's degree in Print Technology, Graphic Communications, Operations Management, Business, or a related field, or an equivalent combination of education and experience. 8–10 years of progressive experience in print production or manufacturing operations, including: digital print and finishing environments, prepress and color management workflows, high-volume or multi-site production operations. Minimum 5 years of leadership experience, with direct responsibility for: production teams, operational performance, workflow execution in a complex environment.

Demonstrated experience managing production operations at scale, including: throughput and capacity management, quality control systems, equipment utilization.

Preferred:
Master's degree (MBA or related field). 10+ years of experience in print production, manufacturing, or industrial operations, with increasing leadership responsibility. Advanced expertise in prepress workflows and color management, including color profiling, calibration, and industry-standard methodologies (e.g., G7 or equivalent). Experience implementing Lean manufacturing or continuous improvement methodologies, with measurable impact on productivity, quality, or cost reduction. Experience overseeing multi-location or distributed production environments.

Proven ability to establish and manage operational performance metrics (KPIs) and drive a data-driven production environment. Experience with production MIS systems, workflow automation, and print management technologies. Experience leading technical teams and developing specialized capabilities (e.g., color specialists, prepress teams).

What we offer in return:
In addition to our competitive pay structure, this position comes with fantastic benefits, including: 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans). Excellent work-life balance: 13 paid holidays + 22 days paid vacation + 12 sick days, accrued annually. Employee assistance program, available to the employee and all members of their household.

Tuition benefits for employees and eligible family members.…