Director, Print Operations

Why Work at BYU
Brigham Young University (BYU) strives to be an exceptional higher education institution. We are devoted to faith, students, and the University’s Mission: “To assist individuals in their quest for perfection and eternal life.” Our culture of belonging, devotionals, and opportunities for growth make BYU an inspiring place to work. Brigham Young University strongly prefers to hire faithful members of The Church of Jesus Christ of Latter-day Saints.

Director, Print Operations

The Director of Print Operations provides Christ‑centered leadership for Production Services at BYU, fostering a culture of belonging, accountability, collaboration, stewardship, and continuous improvement. The Director leads a multi‑location print operation, overseeing production, quality, workflow, color management, and operational performance to ensure reliable, high‑quality service. As part of the Production Services executive leadership team, the Director drives strategic planning, operational excellence, technology advancement, and employee development through data‑informed decision‑making and Lean principles.

The role mentors professional and student employees, develops organizational capability, and ensures print operations support the university’s mission through exceptional service and responsible stewardship of resources.

• Execution and operational performance of all enterprise print production functions across Production Services.
• Oversight of prepress, color management, print production, and finishing operations to ensure quality, consistency, throughput, and alignment with established production standards.
• Business development strategy, including customer, pricing, and marketing strategies.
• Maintenance of a safe, compliant, and disciplined production environment across all print operations, ensuring adherence to regulatory, university, and departmental safety and compliance standards.
• Management and direction of department budget and expenditures.
• Long‑term operational planning, equipment strategy, and organizational development for all print production operations.
• Enterprise print quality systems, operational consistency, and continuous improvement initiatives across all production environments.
• Leadership, development, and operational alignment of all print production personnel, including full‑time staff and student employees, building a high‑performance culture focused on accountability, technical capability, continuous improvement, and alignment with BYU values and mission.
• Visibility, coordination, and operational transparency across all print production workflows, ensuring accurate job tracking, workflow accountability, and effective communication throughout the production lifecycle.

• Bachelor's degree in Print Technology, Graphic Communications, Operations Management, Business, or a related field, or an equivalent combination of education and experience.
• 8–10 years of progressive experience in print production or manufacturing operations, including:
  • Digital print and finishing environments.
  • Prepress and color management workflows.
  • High‑volume or multi‑site production operations.
• Minimum 5 years of leadership experience, with direct responsibility for:
  • Production teams.
  • Operational performance.
  • Workflow execution in a complex environment.
• Demonstrated experience managing production operations at scale, including:
  • Throughput and capacity management.
  • Quality control systems.
  • Equipment utilization.

• Master's degree (MBA or related field).
• 10+ years of experience in print production, manufacturing, or industrial operations, with increasing leadership responsibility.
• Advanced expertise in prepress workflows and color management, including color profiling, calibration, and industry‑standard methodologies.
• Experience implementing Lean manufacturing or continuous improvement methodologies with measurable impact on productivity, quality, or cost reduction.
• Experience overseeing multi‑location or distributed production environments.
• Proven ability to establish and manage operational performance metrics (KPIs) and drive a data‑driven production…