Supervisor, Store

To meet the needs of the Church, we seek to build teams that represent the diverse perspectives, broad life experiences and backgrounds of our global Church membership. With that in mind, we encourage all qualified applicants to apply.

This position prepares the way of salvation and exaltation by making essential gospel teachings, resources, and services accessible to God’s children. This position creates an environment of reverence and respect for customers and ensures a productive and Christlike environment for all staff workers. This is a supervisory position, leading a team of 3-10 team members including store clerks, missionaries, and volunteers.

This position works autonomously in managing the functions of a store. The incumbent of this role must be endowed and hold a current recommend.

• Directs and supervises employees engaged in sales, inventory activities, reconciling cash payments and other related duties
• Performs and oversees work activities of sales clerks, including greeting customers, personal fitting consultation and product knowledge, cleaning and organizing store, shelves and displays, and selling merchandise
• Plans and prepares work schedules and keeps records of employees’ schedules and timesheets
• Manages relationships with service missionary coordinators to coordinate staffing needs
• Regularly supervises the work of others, including employees, missionaries, and volunteers
• Provides suggestions and recommendations as to the hiring, firing, advancement, promotion, or any other change of status of employees under their supervision
• Directs all store operations with a focus on continuous improvement
• Provides and ensures excellent customer service by greeting and assisting customers, responding to customer inquiries and complaints, and acting as a path for escalation
• Manages store presentation and retail visual standards
• Reviews inventory and sales records, ensures sufficient in-stock levels and adequate inventory to meet customers’ needs, and maintains awareness of and provides input regarding consumer demand
• Monitors and assists in planning of annual budget, manages expenses, and proposes future project costs
• Oversees the store operation schedule and is responsible for key performance indicators, including inventory goals, expense goals, sales goals, exceptional customer service
• Full-time 40 hours per week
• 401k

Required:

• Bachelor’s degree in business or related field of study and two years' experience in retail or service industry, or equivalent combination of education and experience
• Minimum three years of experience leading others
• Responsible to motivate others and guides training and development of staff
• Functional understanding of computer applications, including: MS Word, MS Excel, MS Outlook, or related programs
• Familiarity with point-of-sale systems and terminology, and ability to troubleshoot basic technical issues
• Excellent interpersonal skills, including written and verbal communication skills
• Ability to effectively address questions and resourcefully and creatively resolve problems
• Ability to lead, delegate and direct the work of others
• Ability to work as scheduled and needed (including Saturdays and holidays)
• This position operates in a retail environment
• To successfully perform the essential functions of the job there may be physical requirements which need to be met, such as: standing for long periods of time, stooping, bending, and regularly lifting up to 30 pounds

Preferred:

• Ability to understand Power BI or other reporting applications
• Familiarity with merchandising and retail display

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.