Retail Assistant Manager - Snowbird Center

## Retail Assistant Manager - Snowbird Center Apply locations:
Snowbird, UTtime type:
Full time posted on:
Posted Yesterday job requisition :
JR6288
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* Location:

** Salt Lake City, Utah
** Snowbird
* * is situated in the middle of the Wasatch Mountain Range and is not only home to awe-inspiring views and mighty terrain, it is also home to employees equally as remarkable. Snowbird is continually looking for the best, those who share a passion for these mountains and the outdoors. Snowbird is a unique resort with distinct summer and winter seasons and offers full-time, part-time and seasonal positions.
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* TITLE:

** Retail Assistant Manager
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* LOCATION:

** Snowbird Center
** STATUS:
** Year-Round, Full-Time, Non-Exempt
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* SCHEDULE:

** Varies
* * Must be able to work any day of the week including nights, weekends and holidays.
*** SUMMARY
* * The
** Retail Assistant Manager
** is a hands-on leader who supports multiple retail locations across Snowbird Resort. Positioned between the Store Managers and Supervisors, this role focuses on daily staff management, inter-shop coordination, and the development of frontline talent. The Assistant Manager helps ensure retail operations run smoothly across all locations while reinforcing a consistent standard of guest service, team accountability, and execution.
** WHAT YOU’LL DO
*** Delivers a great shopping experience to Snowbird customers through effective staff training and measurement of service guidelines.
* Works with the Retail Manager to interview and hire staff.
* Coaches, motivates, and develops staff in a team-oriented goals-oriented environment.
* Works collaboratively with Managing Team to ensure optimal product mix and replenishment.
* Will assist with conducting regular physical inventory class counts and twice annual full-store inventories.
* Maintains the store and storage areas in a safe, clean and organized manner in order to minimize risk to employees, guests and the inventory.
* Works as part of a retail management team, assists in setting divisional goals, supports and implements company and divisional policies.
* Willing to assist in other areas of retail operations as assigned by Retail Administration.
* Works floor-shifts often, juggling management tasks while working in the shop directly with customers.
* This is a very hands-on management role. This person will consistently model great service, jumping in during busy times, and observing performance firsthand.
* Partner with Store Managers to provide feedback, document performance issues, and lead minor disciplinary conversations when necessary.
* Build positive relationships with retail staff—serving as a go-to person for daily questions, guidance, and support.
* Must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.
* Travel:
Occasional business trips within/outside Utah.
** WHAT YOU NEED TO GET THE JOB DONE
*** College degree in related field preferred. Additional related work experience may be substituted for education.
* 2-4 years of job-specific work experience with demonstrated competence.
* Must be at least 21 years of age.
* Advanced written, verbal, reading and listening skills. Reading, writing and arithmetic with accuracy.
* Excellence in customer service.
* Outstanding "people-person" with ability to work effectively in a variety of teams.
* Competence leading employees in a goal-oriented win-win working environment.
* MS Outlook, Word, and Excel proficient. Knowledge of, or ability to learn, Yellow Dog (inventory management system), Square (point of sale system) and other retail management systems.
* Work with a large degree of autonomy. Exercise judgment in accordance with company and divisional policies and procedures.
* Maintains a solutions-oriented attitude and seek assistance when roadblocks get in the way. Must be proactive and persistent. Honesty and integrity are paramount.
* Must have off-premise alcohol certification, or be willing to obtain.
** WORK SCHEDULE
*** Shifts vary, may be early morning or late evening, weekends, holidays, depending on business levels and scheduling needs.
** WORKING CONDITIONS
*** Must be prepared to stay overnight, if necessary, on occasional times of road closures.
* May experience unusual stress from high business volumes, deadlines, continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.
* Will regularly travel between Snowbird retail locations on foot or via internal resort transit.
* Must be able to lift 40 lbs.
* Must be able to stand for long periods of time.
* Must demonstrate ability to bend, kneel, handle, reach, grasp and perform repetitive motions.
* Work is subject to frequent interruptions making continuity and accuracy difficult, frequent exposure to noise.
** WHY WORK HERE
*** Ski pass and comp ticket benefits
* Discounts at Snowbird eateries, retail shops, mountain school, lodging and daycare for employees
*…