Cake Decorator
Listed on 2026-06-26
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Position Summary
As a Cake Decorator you will drive member service in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club meets the members' expectations.
What you'll do Be a Team MemberCollaborates with cross‑functional teams and helps educate other associates on tools, tasks and resources, communicates and develops interpersonal skills for providing customer service, being flexible to the needs of the business, maintaining in‑stock levels and controlling shrinkage.
Be an ExpertPlans the bakery productions ensuring consistency in quality and accuracy of bakery decorative designs, following recipe measurement instructions, working with a variety of products such as decorating bags, tips and nozzles to create decorative flowers and lettering on bakery items, ensuring adherence to food safety standards, sanitation guidelines, cold‑chain compliance and inventory management, operating, maintaining and sanitizing equipment and demonstrating understanding of product and layout execution.
Bea Techie
Leverages digital tools to drive sales, improve the shopping experience and elevate associate engagement, utilizing handheld technology to make immediate business decisions related to production, merchandise ordering, training and product quality with the member in mind, adapting to new tools and encouraging others to use them.
Be an OwnerDrives the performance of the bakery area ensuring quality and date‑control standards, eliminating waste, preparing for seasonal events that impact the bakery volume (e.g., holidays, graduations, family events), identifying member needs, assisting members with purchasing decisions and resolving member issues and concerns.
Be a Talent AmbassadorBeing a brand advocate by valuing the members' experience in Bakery and modeling high‑quality service and products, interacting with associates to understand roadblocks and assisting in training, developing, influencing and inspiring them to work in a style that is respectful, supportive and team‑oriented.
Compliance and CommunicationComplies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
Work OrganizationCompletes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change, difficulties and feedback.
Respect the IndividualEmbraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform, helps to attract the best talent.
Team BuildingWorks as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
MentoringStrengthens the team by helping develop and mentor others, recognizes others' contributions and accomplishments.
Act with IntegrityMaintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.
Self‑IntegrityActs in a self‑less manner and is consistently humble, self‑aware, honest, fair and transparent.
Customer FocusDelivers results while putting the customer first.
Decision MakingMakes decisions based on reliable information, balances short‑ and long‑term priorities and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.
Strive for ExcellenceDisplays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience.
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