Membership Sales and Events Manager

Wohali Golf Course, located in Coalville, UT, is pleased to announce an excellent career opportunity for a Full-Time Sales and Marketing Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

The Membership Sales & Events Manager is responsible for overseeing the membership program, including membership sales, developing and attending membership activities, management of member communications, and events/outing sales and management. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

• This position requires a professional, outgoing, and positive attitude towards our members, guests, and employees while being able to manage difficult situations from time to time.
• Responsible for meeting monthly and annual Country Club revenue goals as assigned by driving new memberships, golf and racquet sports tournaments, weddings, catering, and other food events.
• Act as main point of contact for all members' social events, including creating all event orders, event marketing, invitations, menu selection, RSVP's, billing coordination and onsite representative.
• Responsible for creating and executing a quarterly sales action plan and meeting sales activity goals.
• Responsible for working with the General Manager in creating the annual budget and business plan, including but not limited to creating a social activity calendar for membership.
• Works with the General Manager to create membership sales collateral.
• Responsible for communicating regularly with the membership for events and happenings.
• Responsible for managing the Country Club websites, with the General Manager, and keeping all information up to date.
• Required to attend all membership functions sponsored by the Club.
• Serves as management representative on member-run committees.
• Administrative lead on member events such as golf tournaments and individual member events with responsibilities that include creation of event orders, coordination and communication with the Executive Chef, Culinary team, Club Food & Beverage Department management and staff, RSVP management, and billing.
• Act as primary owner for all member website duties; responsibilities include updating and creation of online content, distribution of communications, tracking member activity, and collecting member feedback.
• Creates and distributes all regular member correspondence, including but not limited to:
  Monthly Member Newsletter, Club announcements, and seasonal procedural updates.
• Maintains complete understanding of membership categories, sales processes, and new member enrollment processes.
• Assists in onboarding of all new members with new member announcements and orientation information.
• Maintains electronic member databases and hard files. Creates and maintains accurate and efficient filing systems.
• Prepares monthly membership reports.
• Serves as initial point of contact for many members' and prospective members' questions, providing accurate and efficient information to build strong membership relationships, improve member satisfaction, and promote the overall club.
• Perform various administrative duties, including operating key office machines such as computers, calculators, a fax machine, and copiers.
• Perform other duties as requested by management.
• Maintains adequate inventory of membership sales kits and various Club and Membership notices and information.

• Approach all encounters with members, guests, and employees in an attentive, friendly, courteous, and service-oriented manner.
• Must be able to effectively communicate both verbally and in writing with all levels of members, employees, and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by members, employees, and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must work well in stressful, high-pressure…