Inbound Sales Consultant

Shift Info

Training Schedule – Monday–Friday 8:30 am–5:00 pm (CST)

Permanent Schedule – Monday–Friday 10:30 am–7:00 pm (CST)

• We value our people and offer generous benefits – Medical, Dental, Vision benefits start day ONE! Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more.
• We boast numerous awards such as “Great Place to Work Certified” and “Best Place to Work” for Moms, Dads, LGBTQ, and Veterans. At Deluxe, we know that great people make a great organization.
• A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.

Takes inbound sales calls. Processes orders, answers questions, and sells products/services. Identifies sales opportunities by learning about the customer’s business and linking customer needs to the products/services offered.

• Identifies sales opportunities by learning about the customer’s business and linking customer needs to the products/services offered.
• Asks for sales while consistently utilizing a prescribed sales approach to resolve customer stated and unstated needs. This includes customizing offers utilizing a benefit, application and testimonial approach to build and convey value in products and services while overcoming objections.
• Efficiently multi‑tasks and navigates across multiple PC order systems while communicating with the customer. Utilizes established processes and tools to ensure timely communications and accuracy on all transactions. This includes pricing products, initiating proofs, releasing orders to manufacturing, and following through with the customer.

Education and Experience:

Basic computer skills.

• Education:
  
  HS/GED.
• Experience:
  
  Call Center experience; customer service experience.

• Builds rapport with clients, team members and leadership.
• Understands the client’s needs and offers a solution by matching product features and benefits to their pain points.
• Takes a consultative approach and puts customer’s needs first.
• Is able to find leads and build a strong pipeline.
• Takes accountability for their actions, progress and results.

Must be 18 years of age or older.

The compensation range for this position is $18.00–$19.00 hourly. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job‑related knowledge, skills, location, experience and take into account internal equity.

• Healthcare (Medical, Dental, Vision)
• Paid Time Off, Volunteer Time Off, and Holidays
• Employer‑Matched Retirement Plan
• Employee Stock Purchase Plan
• Short‑Term and Long‑Term Disability
• Infertility Treatment, Adoption and Surrogacy Assistance
• Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.

If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to