Field Service Technician

Overview

Field Service Technician II

Location:

Provo, UT.

Are you a Field Technician, Field Engineer, or Service Technician? If you want to become part of this field and have strong mechanical aptitude, you may be a fit. NCR Atleos is looking for Field Service Technicians to provide best-in-class service to some of the largest retailers and banks in the industry.

NCR Atleos’s Field Services Team creates value for our customers by delivering solutions that build long-term relationships. Acting as a first line response, you will communicate in an open, helpful, and engaging manner with a focus on finding the right solution. You will organize, triage customer issues, and may resolve problems before they start. With formal training provided through NCR Atleos, you will be equipped to deliver what customers need when they need it.

Our virtual and hands-on classroom training enables fast learning and fosters an environment where you can stretch yourself and make an impact. NCR Atleos is committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our service operations have dedicated teachers, mentors, and coaches who share knowledge across territories to enhance growth.

NCR Atleos is dedicated to building a diverse community where employees feel a sense of belonging and teamwork, and are valued for their contributions and perspectives. This role helps keep commerce running globally and is an ambassador for the NCR Atleos Brand.

You can expect a salary in the range of $40,800.00 to $59,200.00 on the lower end for less experienced and more for well-experienced professionals.

• Perform customer installation, maintenance, and service calls promptly and effectively
• Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
• Perform maintenance repair and system overhauls
• Manage everything from network faults and traffic, to configuration, security, and remote system access

• Local candidate to specific geographic area
• Authorized to work in the US
• At least 19 years of age
• Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
• PC skills, basic electronic skills, and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience