Director, Student Well School of Medicine

Provide Mental Health Counseling and Crisis Support – Personal Counselor
Provide confidential individual counseling to medical students within the Director's professional licensure and scope of practice.
Conduct proactive assessment, short-term treatment planning, crisis intervention, and risk management for common medical school concerns.
Refer or coordinate warm handoffs to BYU Counseling and Psychological Services (CAPS), the BYU Student Health Center, psychiatric services, telehealth options, or community providers when needs exceed scope or capacity.
Provide crisis assessment and consultation during business hours and coordinate with established university emergency protocols for urgent or after‑hours concerns.
Maintain confidential clinical records in a secure system separate from academic records.
Oversee and direct mental health services for the School of Medicine, including supervising personal counselors.

Well-Being Program Leadership and Strategy
Design and lead the medical student well-being program in alignment with the BYU School of Medicine mission and medical education standards.
Develop evidence‑informed programming across key dimensions of well-being, including physical, spiritual, emotional, social, financial, and intellectual.
Create annual programming plans aligned with the academic calendar, high‑stress transitions, and clinical training demands.
Advise OSEW and School of Medicine leaders on student well-being needs, help‑seeking barriers, burnout prevention, and system‑level contributors to student stress.
Maintain current well‑being resources on the OSEW website and represent BYU School of Medicine in relevant well‑being forums and committees.

Mental Health Access and Resource Coordination
Coordinate mental health access pathways with BYU CAPS, the BYU Student Health Center, the University Accessibility Center, Financial Aid and Scholarships, the Office of Student Progress, and community providers.
Maintain clear student‑facing guidance for routine counseling, urgent concerns, crisis response, after‑hours support, and referral options.
Consult and collaborate with faculty and staff regarding students of concern while protecting student confidentiality and role boundaries.
Review service capacity, utilization trends, student satisfaction, and crisis‑response procedures with appropriate campus partners using aggregate or de‑identified information whenever possible.

Assessment and Continuous Quality Improvement
Assess student well‑being needs and program effectiveness through surveys, student feedback, utilization trends, and relevant national or internal data sources.
Prepare reports and recommendations for the Associate Dean of Student Experience and Well‑Being and