Full Time Case Manager

Join Wasatch Behavioral Health as a Full-Time Case Manager with our WATCH Program (Wasatch Assistance Team Counseling the Homeless) in Provo, Utah! This rewarding opportunity offers a competitive wage of $21.36–$29.88/hour and the chance to make a meaningful difference in the lives of individuals experiencing homelessness and serious mental illness. Based at the Food & Care Coalition, the WATCH Program provides outreach, case management, therapy, medication management, and connections to essential community resources.

As a Case Manager, you'll help clients navigate barriers, access critical services, and build the skills and supports needed to achieve greater stability, independence, and recovery.

Monday–Friday, 8:00 AM–5:00 PM

$21.36–$29.88 DOE and Licensure

• Utah Retirement Systems (Pension & 401(k) options)
• Public Employees Health Plan (PEHP) Medical & Dental Insurance
• Vision Benefits Plan
• Employer-Provided Health Savings Account (HSA) Contributions
• Flexible Spending Account (FSA) Options
• Company-Paid Life Insurance
• Company-Paid Short- & Long-Term Disability Insurance
• Paid Annual Holidays
• Generous Paid Time Off (PTO)
• Scheduled Annual Pay Increases

Wasatch Behavioral Health is a local government agency dedicated to providing compassionate, accessible mental health and substance-use services. We value collaboration, innovation, empathy, and creating a workplace where both clients and employees can thrive.

• Conduct outreach and build supportive relationships with individuals experiencing homelessness.
• Complete assessments and help develop individualized service and recovery plans.
• Connect clients with community resources, including housing assistance, Medicaid, Social Security benefits, food assistance, and other essential services.
• Coordinate care with therapists, prescribers, nurses, and community partners to support client success.
• Monitor client progress and provide ongoing case management, advocacy, and problem-solving support.
• Assist clients in working toward treatment goals, increased independence, and long‑term stability.
• Maintain accurate documentation and ensure compliance with agency and Medicaid requirements.
• Promote recovery‑oriented, trauma‑informed, and person‑centered services in every client interaction.

Applicants must meet ONE of the following:

Note:

Applicants under the "working toward SSW" pathway must obtain their SSW license within 24 months of hire.

• Bachelor's degree with Social Service Worker (SSW) license
• Bachelor's degree in any field with willingness to pursue SSW licensure

• Valid driver's license
• Basic understanding of Social Work principles
• Familiarity with social welfare policy and human development
• Ability to problem-solve and maintain a client‑centered approach
• Must pass the Utah County Jail's criminal background check.
• Spanish speakers may qualify for increased wages after testing