Teller, Finance & Banking

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity, and honor, RCB Bank is an equal‑opportunity employer, striving to hire diverse employees who meet high standards of character, education, and occupational qualifications.

Someone who will provide excellent customer service while accurately and efficiently processing financial transactions in accordance with bank policies, procedures, and regulatory requirements. The role supports RCB Bank’s customer service standards across a multi‑branch network by promoting products and services that enhance the customer’s banking experience and helps safeguard bank assets by following fraud‑prevention, cash‑handling, and security procedures.

• Communicate clearly and effectively with customers and co‑workers.
• Understand basic fraud indicators and commit to proper escalation procedures.
• Manage multiple tasks/projects and deadlines simultaneously.
• Care about your community and have a desire to be involved.

• Obtain customer identification, signatures, and other required information; record and process all transactions according to regulations and procedures.
• Examine cash, check, and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
• Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
• Balance the drawer at the end of shift and report any outages to the Teller Supervisor.

• Customer service and cash handling experience.
• High school diploma or GED.
• Successful completion of teller essentials training program after hire.

• Previous teller experience.

• Medical plan
• Prescription drug plan
• Teladoc
• Dental plan
• Vision plan
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Life and AD&D insurance
• Disability plans
• Life Assistance Plan (EAP)
• Multiple supplemental plans
• Sick leave
• Paid federal holidays
• Vacation and PTO
• 401(k)
• ESOP

This position is in an office environment within a climate‑controlled facility that can be high‑traffic during peak service times. It involves frequent use of the telephone, computer, and other office equipment. Individuals are typically seated at their personal desk for most of the day. The role requires general supervision, teamwork, and the ability to work varying hours with reliable attendance.

RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veteran status, sex, national origin, physical or mental disability, or any other legally protected class.