Administrative Assistant - Bruce McCandless State Veterans - Florence

Department Information

This position is open to current Colorado residents only.

Please note:

This recruitment may be used to fill multiple vacancies.

The Bruce McCandless Veterans Community Living Centers (VCLC) at Florence offers holistic skilled nursing care/domiciliary care for veterans, surviving spouses, and Gold Star parents, who need short-term rehabilitation, respite or long-term care. The facility focuses on providing individualized, respectful care in a safe and comfortable environment. The VCLCs identify and address residents’ diverse needs from admissions, transfers and discharges, including social, emotional, psychological, and medical assistance.

It advocates for residents, removes barriers, coordinates services, and addresses concerns. The unit also facilitates interactions between residents, families, staff, and external resources and ensures proper documentation for reimbursements.

This is a part-time position.

Hours:

Sat & Sun 8:30 am - 4:30 pm. This position will provide customer service and general clerical duties on weekends, holidays and for vacation coverage. The employee will greet visitors, answer phones, and provide administrative support to various departments as needed. The employee will also provide admission packet and give tour of the facility, answering questions about the facility, and documenting the inquiry for the admission coordinator.

The employee will conduct some money exchange duties such as selling meal tickets to employees and visitors, selling postage stamps and providing residents with their personal funds account balances when asked.

Responsible for primary telephone communication with internal and external customers. Answers facility main line, route calls to appropriate extensions. Greet visitors, residents and staff. Ensure all visitors sign in and out. Provide resident room numbers to visitors and give directions or escort new visitors to resident room. Provide admission information packet to visitors inquiring about admission and give tour of facility.

General clerical duties including typing, filing, use of computer programs and various software, maintaining office supplies, and other administrative support duties as assigned. Deliver mail to residents and staff. Complete assigned training timely.

Sell meal tickets to staff and visitors, completing proper process to document sales. Provide residents with cash for vouchers or deposit vouchers in resident accounts, following proper procedures. Provide residents with current personal fund account balance upon request. Sell postage stamps to residents or staff.

• One (1) year of relevant experience in an occupation related to the work assigned to this position

• A combination of related education and/or relevant experience in an occupation related to the work assigned equal to one (1) year

• Customer Service experience
• Experience answering phones, transferring calls
• Clerical experience including use of various computer programs and software.
• Money handling experience
• Experience working with veteran population or in long term care

• CDHS employees (all Direct contact with vulnerable persons): CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services),Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

• Disclose that information on the application.
• Explain why the prior termination or resignation should not disqualify you from the current position.
• Provide your…