Administrative Assistant III - Student Success Center

who we are

with three campuses along colorado’s front range, frcc is the state’s largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities.

last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the “top online colleges” in the country by newsweek.

one of frcc’s main goals is to offer educational excellence for everyone. The college’s strong commitment to student success means we start by creating an inclusive and equitable environment—one where both students and employees feel they belong and are supported. Frcc’s focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body.

the college is also an emerging hispanic serving institution. For us, becoming an hsi is an intentional commitment to being a college where our latinx (and other historically marginalized) students thrive.

frcc employees and leaders work hard to create a culture of collaboration, innovation and pride. We’re looking to hire people who share these values—along with our commitment to student success, equity and excellence.

in addition to rewarding and meaningful work, front range community college (frcc) offers a comprehensive benefit package designed to provide you and your eligible dependents, including domestic partner, with a broad range of employer paid and employee paid benefit options including:

• medical, dental, vision, life and disability benefits, health benefits.
• strong, secure, yet flexible retirement benefits, colorado pera.
• access to a tuition reimbursement program for eligible employees, their eligible dependents and domestic partners at any of the 13 system community colleges.
• access to an employee wellness program and employee assistance program (cseap).
• a comprehensive leave program, including: annual and sick leave, paid holiday and winter break (we are closed the week between december 25 and january 1.)
• access to an abundance of professional development opportunities at frcc.
• opportunities to work hybrid 1 day per week.
• this position’s home campus will be the westminster campus (westminster, co) and will be required to work at boulder county campus 2 times per week as coordinated between wc and lc asc administrative coordinators. This position may require work an evening or saturday on rare occasions.
• this position typically works the following shift: monday-friday, 8:15 am-5:15 pm. Daily start and end times may vary based on center coverage needs and unforeseen circumstances, including one designated day per week with hours extending until 6:00 pm. One remote day per week will begin after completion of job-embedded training.

the academic success center (asc) exists to provide students at front range community college with instructional support via vestibule labs, drop-in, one-on-one and group tutoring, supplemental instruction, and academic coaching. Instructional support includes mentoring, coaching, and connecting students with appropriate resources within the unit, as well as the campus and college as a whole.

this is a college wide position and supports administrative, office management, and customer service needs for the entire department. This position exists to coordinate administrative services and deliver high-level customer service and the day-to-day operations of the academic success center. The westminster campus and larimer campus administrative assistant iii share the job duties for the boulder county campus asc. This position is covered under colorado partnership for quality jobs and services act (cowins).

administrative & front desk support:

• serve as the primary point of contact for the academic success center (asc), answering questions and routing concerns appropriately.
• answer phone calls, respond to emails, and forward messages as needed.
• submit work orders and process…