Merchant Retention Strategist
Listed on 2026-09-23
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Business
Customer Success Management
Sum Up is seeking a Merchant Retention Specialist in the El Paso, TX or Boulder, CO area. You’ll work with merchants at risk of canceling, guiding them to renewed value in Sum Up’s products and reducing churn through personalized solutions.
You’ll handle inbound cancellations, proactively reach out to inactive merchants, deliver 45+ outbound calls and 10+ resolution activities daily, and conduct trainings to boost merchant success while protecting revenue.
Step into the Merchant Retention Strategist role at Atlas Metrics in CO, United States and grow with us.
We would love to welcome a new Merchant Retention Strategist to our group in CO, United States.
For the Merchant Retention Strategist position at Atlas Metrics, we are reviewing applications now.
Please review the full job details above before applying.
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