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Emergency Services Dispatcher

Job in Pueblo, Pueblo County, Colorado, 81003, USA
Listing for: City of Pueblo
Full Time position
Listed on 2026-07-01
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt/ Disaster Relief, Bilingual, Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 55906 - 72573 USD Yearly USD 55906.00 72573.00 YEAR
Job Description & How to Apply Below

Emergency Services Dispatcher

The City of Pueblo is looking for people who want to make a difference in the community as Emergency Services Dispatchers! As an Emergency Services Dispatcher, you are the first point of contact with the public via both emergency 911 phone lines and non-emergency phone lines. You must obtain information from callers who may be injured, confused, angered, hysterical, frightened, or abused.

You'll then communicate effectively to dispatch city police officers, firefighters, and emergency medical services on emergency and non-emergency calls. You can be a source of hope during someone's most challenging moments. This full-time position offers you a fulfilling career, a fast-paced work environment and a variety of benefits with an annual salary of $55,906.80 - $72,573.48. Apply now through July 13th, 2026.

This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position. YOU MUST APPLY ONLINE VIA THE CITY WEBSITE OR YOUR APPLICATION WILL NOT BE CONSIDERED!

MINIMUM QUALIFICATIONS:

In addition to the knowledge, skills, and abilities listed above, the candidate is required to have the following by date of application:

  • A high school diploma or GED

The following qualifications are highly preferred:

  • At least one (1) year of successful demonstrated experience in a fast-paced customer service work environment that includes multi-tasking, significant public contact, and multi-line telephone communications
  • At least one (1) year of successful demonstrated experience using computers and computer-related equipment
  • Call Center or related experience
  • Experience with shift work

All your information will be kept confidential according to EEO guidelines.

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