Veteran Outreach Program Specialist

Job Title

Veterans Outreach Program Specialist (VOPS)

Major duties include, but are not limited to:

• Providing information, explanation of services, support, and connection to a variety of individuals of various educational, environmental, ethnic, and cultural backgrounds, regarding benefits and eligibility to VHA, RCS, Veterans Benefits Administration (VBA) and the National Cemetery Administration (NCA).
• Developing, managing, and distributing outreach materials to include brochures, presentations, flyers, fact sheets, web content, and other targeted information which highlights Vet Center services and locations as well as the combat Veteran experience.
• Creating presentations and materials with information in the appropriate format to allow the Veteran and/or Service Members, their families and representatives to understand the information they are receiving.
• Serving as a community liaison representing the Vet Center with organizations to include but not limited to Veterans Service Organizations, community groups, and others whose interest is in helping and protecting Veterans, their families, and their representatives.
• Collaborating closely with Vet Center direct service providers, helps initiate client referrals, and follows up to ensure client needs are being met timely.
• Collaborating, participating in the planning, coordinating, and executing of a variety of outreach events.
• Preparing documentation of contacts, client visits, and administrative activities in accordance with program guidelines and policies.
• Driving either a Government Owned Vehicle (GOV) or a Mobile Vet Center to perform outreach services on a daily basis. Each Mobile Vet Center may be up to 40 feet long.
• Setting up and closing the Mobile Vet Center for operation, i.e., leveling the Mobile Vet Center, checking communications systems, electrical systems, etc.

Work Schedule:

Monday - Friday, 8:00 am - 4:30 pm. Some nights and weekends may be required to meet mission.

Not Authorized

Not Authorized

The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.