Winter 26​/27: Ski and Ride School Sales Specialist

## Winter 26/27:
Ski and Ride School Sales Specialist Apply locations:
Copper Mountain, COtime type:
Full time posted on:
Posted Todayjob requisition :
JR6722
** Copper Mountain Resort
** is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience.

** Copper Mountain Resort
** is also home to Woodward Copper action-sports camps, programs, and training facility.
*
* Job Title:

** Ski and Ride School Sales Specialist
** Job Status:
** Seasonal
* * Compensation and Benefits:
*** Compensation:
Proposed hiring rate of $18.50 to $20.40+, actual pay will be adjusted based on experience.
* Benefits:
This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.
*
* Job Summary:

** The Ski and Ride School sales specialist is responsible for all aspects of Ski and Ride School and Woodward on snow lesson sales and special programs coordination. Sales include but are not limited to group and private lessons, adult and youth seasonal programs and Woodward Copper programs. The Ski and Ride School sales specialists will work as a team selling and fulfilling online, over the phone and in person sales and reservations.

This is an indoor office position.

*
* Essential Duties and Responsibilities:

** The Ski and Ride School Sales Specialist will ensure accurate customer relationship management in all aspects of Ski and Ride School sales while delivering exceptional customer service. The Specialists are responsible for inbound calls from the call center, or direct line, requesting lessons or special programs and outbound follow up calls to private lesson guests. The Specialist will assist customers with the booking, scheduling, payment, selection of instructor, time, day, location and whatever else the customer may request.  

The ultimate goal of the Specialist is to provide exceptional customer service and accuracy on behalf of the customer as well as the operations of the Ski and Ride School. Furthermore, the Specialist is responsible for being informed about all aspects of the private lesson and special programs environment, as well as the other Ski and Ride school and Woodward products offered.

This position is a seasonal position. Applicants are expected to lead by example, support department service standards, and exhibit appropriate, pro-active, guest-friendly behavior.

Administration Duties:
* Customer Relationship Management (CRM) - the ability to manage guest databases and relationships to drive sales.
* By using resort specific software (RTP) the sales specialist is able to sell & fulfill all Private Lesson, Adult and Youth Programs and other Ski and Ride School and Woodward products as needed.
* Maintaining membership data or entrant data
* Coordinate and schedule Volunteers and Employees for all Ski and Ride School and Woodward lessons and programs
* Provide support and communicate with SRS operations Supervisors on a daily basis
* Work with operations Supervisors to facilitate on-snow program coordination.
* Work together with SRS employees and volunteers when necessary to ensure smooth on-snow operations
* Daily opening & closing tasks including:  Consolidate daily station reports, complete location reports, and be accountable for discrepancies in reported monies and back-up at the end of the day.

Guest Service Duties:
* Offer guidance in the selection of these products appropriate to the needs of the guests.
* Handle all inquiries and complaints, either over the phone or in person, in a professional and competent manner
* Offer private lesson components to every calling guest and explain the importance and benefits to buying a private lesson

Other Duties as Assigned:
* This job…