Senior Customer Care Lead: Escalations & OS&D
Job in
Pueblo, Pueblo County, Colorado, 81004, USA
Listed on 2026-08-20
Listing for:
saia
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management
Job Description & How to Apply Below
Saia is seeking a dedicated professional to lead escalated customer support, resolving complex service issues and OS&D concerns. The role serves as a key liaison between customers, terminal operations, and internal teams to deliver timely resolutions and maintain high service standards.
The ideal candidate will have 7+ years in transportation or customer service, strong Microsoft Office skills, and proven coaching abilities to support team performance in a fast-paced environment.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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