Support Staff - Walk-In Clinic;

Job Details:

Job Location:

Health Solutions Family Practice - Pueblo, CO 81001, Position Type:
Full Time, Education Level: High School, Salary Range: $17.22 - $17.22 Hourly, Travel Percentage:
Negligible, Job Shift: Day, Health Solutions IS a premier wellness center focused on whole person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, clinicians, physicians, nurses, and others in our efforts to improve the health and wellbeing of our community.

We’re hiring full-time Support Staffto work at our Walk-In Clinic at our 1080 Chinook Ln. facility.

Specifically, the Support Staff member

• Provides exemplary customer service;
• Strong computer/technology skills
• Works hours that cover agency hours (hours may vary by location and programmatic needs);
• Covers front desk reception;
• Operates phones/phone system;
• Scans and uploads records to the electronic health record;
• Verifies client payer eligibility;
• Schedules client appointments as requested;
• Processes Release of Information requests;
• Process medical records
• Performance measures
• Processing report for review
• Balances cash drawer/box;
• Maintains client electronic health records as needed;
• Completes client phone enrollments;
• Completes other departments’ job requests as needed;
• Performs other duties as assigned by supervisor.

• Requires standing, sitting and walking for prolonged periods of time
• Requires occasional driving
• Occasionally lifts and carries items up to 20 pounds
• Requires working under stress in emergency situations
• Occasional exposure to communicable diseases and bodily fluids
• Requires frequent use of a computer, phone and other equipment

• Competitive pay. $17.22 an hour(Depends on education and related experience)
• Generous benefits package. For most positions, includes paid holidays, generous PTO, Subsidized YMCA membership, tuition reimbursement,and FSA
• Insurance:
  Medical, Dental, and Vision, with low deductibles. Also, Wellness benefits program available.
• EAP, Life Lock, Direct Path, Life and AD&D
• Retirement 403(b) with employer match up to 6%
• Additional Insurance: FSA, Voluntary Life,Sunlife Voluntary benefits
• School age childcare
• Employee recognition and celebrations
• Warm and friendly work environment in which staff respect and learn from one another
• Opportunities to serve our neighbors in Pueblo, Huerfano, and Las Animas Counties.

• High school diploma or GED equivalent
• One year of receptionist experience, including basic computer and keyboarding skills
• Excellent interpersonal relationship skills
• Demonstrated understanding of appropriate boundaries
• Demonstrated flexibility
• Colorado driver’s license and access to reliable transportation during work hours

• Medical support experience
• Spanish language skills
• Ability to adapt to changes in technology

• Adapt to change in the workplace and use change as an opportunity for innovation and creativity;
• Take ownership of problems, brainstorm resolutions, use sound judgment in selecting solutions to problems, and then demonstrate consistent follow through;
• Possess the job knowledge and skills to perform the fundamental job functions, and willingly assume greater responsibility over time regarding the scope of work;
• Inspire and model collaborative teamwork; and
• Demonstrate accommodation, politeness, helpfulness, trust building, appropriate boundaries, and flexibility in customer service.

Must already be authorized to work in the US; sponsor ships not available.

Closing Date: 12-31-26 EOE, M/F