Manager, Loan Assistants - On-Site

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PB&T Bank has been fulfilling financial needs and exceeding our customers' expectations since 1889. We are a full-service bank, providing products and services for individuals and small businesses, specializing in commercial and construction lending. Over the years, PB&T Bank has remained independently owned and operated, allowing for a personal banking experience. Our customers know they can count on PB&T Bank for excellent products and exceptional customer service.

Our Signature Banking culture is the highest level of customer service each customer receives from us. Signature Banking means we take ownership to resolve the needs of internal and external customers and ensure follow-up, which in turn builds relationships. We put customers at ease knowing we have completed transactions by exceeding their expectations. PB&T Bank employees take pride and responsibility by placing their signature on all accomplished work.

We are seeking employees that care about customers and are interested in continuous improvement and have a growth mindset, and who enjoy the idea of being a representative of the bank in your community.

This position is a working manager of Loan Assistants who work independently in various locations. In addition to leading and supervising, this position is expected to be an expert and able to implement improvements to increase efficiency and decrease errors. The Manager, Loan Assistants is responsible for the ordering of accurate and timely preparation of loan documents on commercial, residential, and consumer loans, so that they meet the conditions of the loan approvals and all pertinent regulatory requirements.

The position is also responsible for various other loan administration duties.

Oversee the ordering and ensure the accuracy of the necessary documentation for preparation of closing documents.

Prepare written instruction to have the closing documents drawn up, in accordance with the approval and or the appropriate lending regulations as well as all bank policy regulations.

Ensure loan agreements are complete and accurate according to policy.

Compose letter and other correspondence with no instruction.

Prepare forms necessary to order appraisals.

Assist loan officers and clearing exceptions.

Scanning loan files into Accu Loan.

Responsible for the recruitment, retention, performance, management, coaching, and development of Loan Assistant personnel.

Perform other duties and responsibilities as assigned.

Direct supervision of Loan Assistants.

Responsible for workflow management, performance monitoring, coaching, and training.

Assist in hiring recommendations, performance evaluations, and staff development planning.

Knowledge of company policies and applicable regulations.

Knowledge of risk management principles.

Knowledge of compliance monitoring systems.

Advanced skills in Microsoft Office applications (Word, Excel, PowerPoint)

Knowledge of real estate, consumer, commercial loans and applicable regulations

Proficiency in various software programs, document management software, database applications and internet research.

Dedication to teamwork and leadership.

Experience with Laser Pro Loan Documents

Excellent oral and written communication skills.

Interpersonal skills coupled with excellent leadership skills.

Organizational skills with excellent time management skills.

Familiarity with systems and general business operations.

Thorough understanding of ethics, regulations, and laws working with management, regulators, and board members.

Investigation and interview skills.

Understanding of commercial, residential and consumer loan terminology.

Extensive knowledge of loan documentation and compliance regulations.

Ability to read and interpret legal documents, write routine reports and correspondence.

Provide prompt appropriate…