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Service Desk Lead — IT Support & Team Leadership
Job in
Pueblo, Pueblo County, Colorado, 81004, USA
Listed on 2026-08-25
Listing for:
State of Colorado
Full Time
position Listed on 2026-08-25
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Support
Job Description & How to Apply Below
Governor's Office of Information Technology (OIT) in Colorado is seeking a Service Desk Work Lead to supervise daily operations, manage tickets, assign work, and document standards. You will act as a primary escalation point and mentor Service Desk staff to ensure timely and quality service for Coloradans.
The role emphasizes leadership, process improvement, and collaboration across agencies, with a focus on delivering reliable IT services and incident response within a state government context.
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