Desktop Supervisor - OIT Internal ; Hybrid Workplace From

Department Information Together, we innovate for a stronger Colorado Department Information Together, we innovate for a stronger Colorado

The work of employees at the Governor's Office of Information Technology (OIT) is challenging and diverse because the needs of agencies, customers and Coloradans constantly evolve. But our focus never changes: improve the lives of all Coloradans through innovation and collaboration. We're building one of the nation's leading government IT organizations by reimagining how we support agencies, building first-of-their-kind applications, and creating an inclusive, collaborative culture, together.

Join us in the important work of providing equitable access to services.

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OIT ONLY RECRUITMENT: This recruitment is open only to current employees of the Office of Information Technology for the State of Colorado. Contractors currently engaged at OIT do not qualify as employees.

IMPORTANT NOTE: Please review your application to ensure completion. For the most equitable applicant experience, OIT’s hiring team considers only the contents of your application to review your qualifications. Please do not include any attachments (such as resume or cover letter) with your application as these items are not used by OIT’s hiring team.

Are you a versatile front-line leader who’s skilled in managing day-to-day team operations within a highly technical environment? As our new Desktop Supervisor supporting the Department of Transportation , you will assign, prioritize, monitor, and maintain workflow, while coaching, leading, and motivating staff. You will also be responsible for delivering services assigned to your work unit, providing support across multiple platforms, and sharing information with an enterprise-wide focus and an eye on continuous improvement.

• Collaboratively training, troubleshooting, and supporting system and process changes within multiple agency environments.
• Creating and maintaining an environment that is supportable, secure, and scalable.
• Staff supervision, mentoring, and leadership.
• Managing projects and ensuring adequate availability of resources.
• Resolution of internal and external customer issues.
• Actively engage in improving leadership skills, attitudes, and knowledge, especially as related to equity, diversity, and inclusion. Attend training, development, and group training on topics of inclusive leadership.

OIT ONLY RECRUITMENT: This recruitment is open only to current employees of the Office of Information Technology for the State of Colorado. Applications are not accepted from contractors engaged in work for OIT, or any state entity, as contractors are not employees.

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While most salary offers are made within the posted range, occasionally an offer is made below or above the posted range based upon this salary analysis.

• Minimum of three (3) years of experience in an occupational field related to the work assigned to the position.
• Experience must include at least one year performing at the level of Senior/Lead/Matrixed Leadership in a relevant position.

• Additional appropriate education will substitute for the required experience on a year-for-year basis, but cannot completely substitute for these qualifications.
• Training or Certification related to the work assigned to the position will be assigned credit towards substitution for experience and/or education, but cannot completely substitute for these qualifications.
• If the minimum qualifications include a degree requirement, additional appropriate paid or unpaid experience will substitute for the required education on a year-for-year basis.