HR IT Program Manager

Human Resources at CU Boulder invites applications for an HR IT Program Manager! This position will serve as a program manager for Human Resources Information Technology (HRIT) and reports directly to the HR IT Director. This position provides strategic application administration, program management, and operational oversight for HR technology services, data analytics, reporting, and application support functions across the Human Resources organization.

This position leads a team of HR technology professionals responsible for enterprise HR applications, data analytics, reporting, automation, and system administration. This role partners closely with HR Centers of Excellence, HR Business Partners, the Office of Information Technology (OIT), the CU System Office, vendors, and campus partners to deliver technology solutions that support HR business objectives and enhance the employee experience.

This position is responsible for managing the assigned HR technology portfolio stack, supervising related application support and service delivery, advancing process optimization and automation through technology transformation initiatives, ensuring data integrity and reporting capabilities, and driving continuous improvement across HR systems and processes. The HRIT Program Manager serves as a domain expert for key enterprise HR platforms supporting the Boulder campus.

This role maintains a comprehensive understanding of HR-supported application roadmaps, system enhancements, emerging technologies, and industry standards. Through partnership with HR units, business partners, and technology collaborators, the position evaluates business needs and designs technology-enabled solutions that enhance operational efficiency, improve service delivery, and support effective management of HR programs and initiatives.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are Human Resources (HR) contributes leadership, guidance, tools and services to support employees throughout their careers at CU Boulder and to cultivate a culture which upholds the campus’ strongly held values. HR partners with campus in the achievement of the campus vision and strategic imperatives.

What Your Key Responsibilities Will Bewhat Your Key Responsibilities Will Be

• Lead the planning, implementation, governance, and continuous improvement of HR technology programs and services.
• Develop and manage application stack roadmaps, priorities, project portfolios, and team backlogs aligned with HR and institutional strategic objectives.
• Supervise configuration management, security administration, reporting capabilities, and user access controls across HR applications.
• Establish and maintain strong partnerships with HR leadership, HR Business Partners, OIT, System office vendors, and campus partners.
• Lead vendor relationships and service improvement initiatives; address customer concerns.
• See opportunities to enhance business processes through technology solutions, integrations, and process optimization.
• Manage technology-related projects, including scope, timelines, resources, risks, and partner communications.
• Ensure HR technology solutions support organizational goals, compliance requirements, and operational excellence initiatives.
• Serve as technology domain expert for supported applications within the HRIT portfolio.
• Present and train end users on product features as needed.

• Lead the HR Application Support team responsible for administration, maintenance, enhancement, and operational support of HR systems.
• Oversee incident management, service requests, problem resolution, and system enhancement processes.
• Ensure consistent customer service practices and adherence to established service-level expectations.
• Collaborate with HR partners, OIT,…