ISC IT Manager

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The ISC IT Manager – Pueblo is responsible for the overall IT performance at their assigned manufacturing / warehouse facilities in the Commercial HVAC Americas strategic business unit (SBU). Supporting the site leadership team, the ISC IT Manager is the primary plant contact for IT services and support. Managing the local IT team, he/she works as a liaison between our key business partners, SBU IT and multiple IT shared services teams to maintain and improve IT service delivery.

He/she is a key contributor to the development and execution of IT solutions supporting the SBU strategy to grow revenue, increase operating income, and improve productivity for the site.

This is an onsite position based at our manufacturing facility in Pueblo, CO. Also, the ISC IT Manager may have responsibility for overseeing IT services at more than one manufacturing location.

• Responsible for the overall IT service delivery performance at the site
• Leads, coaches and supports the local IT team
• First point of contact for customer support escalations and major downtime incidents
• Build relationships with functional leaders to align solutions with business strategies
• Capture demand and help prioritize project requests and change requests/enhancements
• Develop and execute IT strategy to maintain strong alignment with the business while delivering results for the site(s)
• Partners with operations leadership and IT to develop and execute IT strategy supporting annual and long-range plans
• Technology advocate for the site, maintains alignment between Lean manufacturing processes while ensuring compliance with company IT standards
• As part of SBU IT, works with enterprise IT and external partners to support site deployments in areas such as ERP, MES, and digital factory program initiatives
• Coordinates the site’s participation and leads/manages the local execution of projects such as application implementations, technology deployments, and infrastructure upgrades
• Applies lean principles to IT standard work processes, standard application functionality and data standards to eliminate waste
• Participate in and/or lead continuous improvement activities and events within the site(s) including RIE’s, VSA’s, and health checks
• Identifies opportunities to leverage and improve the use of technology. Develops…