Service Manager

Overview

Build the Future with Us — Equipment Share is hiring a Service Manager at our rental facility in Pueblo, CO. We’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction. This position leads a team of Heavy Equipment Maintenance Technicians (Mechanics).

As a Service Manager, you’ll use our tech to create, assign, and monitor work orders, track machine service intervals, order parts, and diagnose issues faster by pulling data from hundreds of makes and models. With real-time information, you can determine root causes and corrective actions to work smarter, not harder.

• Coordination and supervision of quality performance of our equipment mechanics and service personnel
• Scheduling repairs for customer and company-owned rental equipment
• Maintain and nurture existing customer relationships to ensure 100% satisfaction with the level of service and support, and keep customers informed about new or additional ways Equipment Share can help improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications
• Employee training and development and maintaining a safe work environment
• Other duties as assigned

Because we do things differently — we’re a people-first company powered by cutting-edge technology. Our proprietary T3 platform supports your work, making it easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward. We’re a team of problem-solvers, go-getters, and builders and we’re looking for teammates who take pride in meaningful work and want to be part of building something special.

• Monthly Family Dinner Night — we treat you and your family to dinner every month (restrictions apply)
• Competitive compensation:
  Base salary plus Company Profit Sharing Plan
• Company provided truck
• Full medical, dental, and vision coverage for full-time employees
• 401(k) and company match
• Generous PTO + paid holidays
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Annual tool and boot reimbursements for those in applicable roles
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Access to industry-leading diagnostic tools

You want to be part of a team that’s transforming an industry to be safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about growing within a fast-paced, mission-driven environment.

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Required Skills/Abilities:

• Industry knowledge (rental or related construction field), innovative and dependable. Ideally three years of maintenance and service experience.
• Strong interpersonal and problem solving skills.
• Adaptable to a fast pace and able to quickly educate themselves on Equipment Share products and services.
• Competitive, but thrive in a team-oriented environment. Preference for applicants with construction industry experience.
• Superior customer service, teamwork and verbal/written communication skills

• High School diploma, trade school certificate preferred
• Experience in field service, maintenance and repair preferred
• Experience leading maintenance teams
• Valid driver’s license with acceptable driving record. Must be at least 21 years old to operate company vehicle

• Must be able to move, stand, stoop and bend freely
• Must be able to lift up to 50 pounds at times
• This is a safety-sensitive position and any offer of employment will be contingent on passing a 10-panel drug screen

Equipment Share believes the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in attracting, developing, and retaining great people from all walks of life. We value different backgrounds and perspectives and want you to feel like you belong here.

Equipment Share is an EOE M/F/D/V. Employment is contingent on passing a background check. Some roles may require passing a drug test depending on responsibilities.