Parts Specialist

Compensation Pay Range: $15.16 - $22.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Bilingual candidates encouraged to apply.

• Follow and promote all company customer service programs (e.g., Hi‑5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot).
• Promptly greet retail/walk‑in customers in a friendly, courteous manner and assist them in selecting merchandise.
• Assist managers and installer service specialists in serving professional customers as needed.
• Complete assigned company training relevant to the position.
• Provide excellent phone service by answering calls according to company policy, looking up parts and quote prices, recommending premium and related items, and offering the Low‑Price Guarantee.
• Maintain and secure the cash drawer; accept cash, checks, and process credit card transactions accurately.
• Process exchanges and returns for credit in a friendly manner, following company policies and procedures.
• Address and resolve customer complaints in a friendly manner.
• Assist with daily image maker and planogram updates, including freight receipt, stocking shelves, fronting and facing, and cleaning.
• Perform daily operational tasks such as preparing new, core, and warranty merchandise returns for shipment, assisting with monthly stock adjustments, and inventory cycle counts.
• Operate brake lathe and other store test equipment after completing required training and meeting company requirements.
• Perform in‑store services for customers where state and local laws allow (e.g., install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules).
• Occasionally drive a delivery vehicle to make deliveries when business needs dictate (must meet company driving eligibility requirements).
• All other duties as assigned.

• Required: Ability to quickly match alphanumeric sequences.
• Required: Provide outstanding, friendly and professional customer service.
• Required: Multitask while handling customers on the phone and in the store at the same time.
• Desired: Familiarity with automotive parts, cataloging, Weatherly Index system, and automotive sales or service.
• Desired: ASE certification.
• Desired: Fluency in multiple languages (Spanish highly desired).

• Competitive wages.
• Paid Time Off.
• Stock Purchase Plan and 401k with Employer Contributions.
• Medical, Dental & Vision Insurance with Optional Flexible Spending Account (FSA).
• Team Member Health/Wellbeing Programs.
• Tuition Educational Assistance Programs.
• Opportunities for Career Growth.

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry, sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information, or other protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act.

If you require a reasonable accommodation during the application or employment process, please send an email to  or call  option 1.