Veterans Support Specialist - Pueblo

Overview

Job Location:

Pueblo - Pueblo, CO
Position Type:
Full Time
Salary Range: $21.15 - $22.11 Hourly

We value an equitable and inclusive workplace and seek candidates with diverse backgrounds and abilities.

You will have the opportunity to contribute to an organization that is dedicated to embracing the power of community to support individuals and families in creating their future.

RMHS provides great benefits such as:

• Employer paid medical options, dental, and vision benefits
• Generous paid time off such as vacation, sick, personal, and holidays
• Life and disability insurance
• Tuition reimbursement (full-time employees only)
• Mileage reimbursement
• 403(B) with company match
• Employee assistance program

The Veteran Support Specialist provides rental assistance to very low-income and extremely low-income Veteran households enrolled in SSVF’s Rapid Rehousing or Homeless Prevention services who need longer-term financial assistance to maintain safe, stable housing. The role includes cost-shared rental assistance to landlords for up to two years and, when needed, limited progressive case management services to help Veteran households maintain housing stability.

The VSS delivers trauma-informed case management and works as a member of a team to provide supportive services while meeting program requirements under the SSVF program. The position may require occasional travel throughout Colorado and involves developing relationships with community partners and housing providers. Detailed documentation of client case files is required to meet VA and RMHS standards.

• Provide progressive case management services to the Veteran client (and household members) through office meetings, home visits, and client transportation to access housing opportunities and community services (driving a company vehicle).
• Maintain regular contact with clients at least monthly to monitor progress on rental payment independence.
• Maintain accurate, detailed documentation of client case files and input required data into the Caselogic system and the VA HMIS; meet program documentation milestones.
• Document progress, linkages, and referrals to community-based resources, including income supports.
• Develop a Housing Stabilization Plan, assess goals and needs, and assist clients in selecting among available service providers, considering preferences and factors such as gender, age, culture, language, location, and hours of availability.
• Collaborate with Veterans on discharge planning to maintain permanent housing.
• Develop and maintain knowledge of governmental and community programs to support housing stability; research additional funding sources as needed.
• Maintain working knowledge of SSVF program guidelines and ensure adherence when providing services.
• Conduct problem-solving conversations to identify resources and alternative housing options, building rapport to resolve homelessness.
• Ensure client confidentiality in accordance with procedures and regulations.

• Case Management Practice Skills &
  
  Competencies:
  
  assessment, planning, and interventions for high-needs and disabling conditions.
• Customer Service Skills &
  
  Competencies:
  
  listening, conflict resolution, mediation, and going above and beyond to help.
• Excellent organizational, communication and facilitation skills.
• Ability to work cooperatively in a team and community environment.
• Compliance with ethical and confidentiality standards.
• Experience with motivational interviewing, person-centered and solution-focused interventions and mediation preferred.
• Cultural
  
  Competency:
  
  adaptable in culturally diverse environments, respectful of differences, and comfortable with military/veteran cultures.
• Knowledge of intermediate computer functions and proficiency in Microsoft Office Suite.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assess veteran needs and eligibility for services.
• Work with veterans, families and community agencies to coordinate and facilitate services.
• Meet with veterans in a variety of settings.
• Attend staff, team, and…