Director of Software Platform Engineering

Location

Candidates can be located in Colorado, Massachusetts, or New Hampshire.

The Opportunity At WOW!, we’re transforming how we build, scale, and deliver technology and we’re looking for a Director of Software Platform Engineering to lead that evolution.

• Lead the transformation to AI-augmented software development
• Own and influence engineering standards, platform strategy, and delivery excellence
• Drive modern development practices (CI/CD, TDD, clean code) at scale
• Partner with Product, UX, and business leaders to deliver impactful, customer-facing solutions
• Build and mentor a high-performing engineering organization

Base salary up to $200,000 annually, based on experience, plus short-term incentive plan, and comprehensive benefits including:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off & company holidays
• Tuition reimbursement for continued development
• Colleague broadband discounts

• Drive Engineering Excellence
• Lead the end-to-end software development lifecycle, ensuring scalable, high-quality delivery
• Establish and enforce clean code standards and SOLID principles across teams
• Champion test-driven development (TDD) and robust code review practices
• Implement and optimize continuous integration pipelines for faster, higher-quality releases
• Lead AI-Driven Innovation
• Evaluate and implement AI-assisted development tools (e.g., Git Hub Copilot, Cursor)
• Establish governance frameworks for responsible AI usage in development
• Drive improvements in developer productivity, code quality, and speed to market
• Own Platform Performance & Strategy
• Define and execute a multi-year platform engineering roadmap
• Track and improve key metrics like deployment frequency, code quality, MTTR, and technical debt
• Lead technical debt reduction and code refactoring initiatives
• Ensure platform scalability, security, and long-term maintainability
• Lead & Align Teams
• Build and mentor engineering talent through coaching, career development, and technical leadership
• Foster a culture of collaboration, accountability, and continuous learning
• Partner cross-functionally with Product, QA, Operations, and business leaders
• Align engineering execution with business priorities and customer outcomes
• Deliver Operational Excellence
• Own incident management and reliability improvements, including RCA and post-mortems
• Manage engineering budgets, including headcount, tooling, and vendor relationships
• Ensure compliance with security, regulatory, and data privacy standards

• 10+ years of software development experience, including 5+ years leading engineering teams
• Proven success leading platform modernization or transformation initiatives
• Experience in Agile/SAFe environments at enterprise scale
• Strong understanding of modern engineering practices (CI/CD, TDD, SOLID, Dev Ops)
• Experience implementing AI-assisted development tools and governance frameworks
• Ability to translate complex technical concepts into executive-level insights
• Strategic leader with a builder mindset
• Data-driven with strong engineering metrics and performance management expertise
• Collaborative leader who can break down silos and align teams
• Strong communicator with executive presence
• Passionate about developing people and elevating engineering culture

Regularly required to talk and hear; required to use hands to type, handle objects and paperwork; required to use close vision and focus; some travel may be required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.