Principal Software Engineer

$130,000 - $150,000 / year + Bonus

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back‑office operations.

Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity – speed, performance, and trust – to drive growth at scale.

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era. Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.

As a Principal Software Engineer, you will shape and improve the experience of key Vertafore customers. You will work cross‑functionally across Vertafore, including Customer Support, Account Management, Product Management, and Product Development to help guide customers and also contribute to the future growth of your team.

You will work with a fast‑paced, skilled team of business analysts, conversion engineers, developers and quality assurance engineers across multiple high‑profile projects with development responsibility of assigned projects. Much of your success in this role will be dependent upon timely, clear, concise and effective verbal and written communication along with the development of solutions that fully meet customer expectations with no/minimal defects or rework.

Although not a primary duty compared to developing and supporting code, a software engineer at Vertafore also works directly with customers as part of a cross‑functional team, which means you need to be a proactive self‑starter, able to multi‑task in a fast‑paced environment and be service‑focused to help nurture the customer experience. Additionally you are a mentor and consultant, as well as a customer champion within Vertafore.

• Innovates and crafts clean code
• Helps lead and mitigates the impact of technical decisions across the entire product
• Coordinates with Experience Design and software development teams across the department in designing and implementing pragmatic and best‑fit solutions
• Takes ownership of vision and development of technologies, infrastructure, and common components across our tech stack
• Mentors other developers and teams
• Fosters and develops a community of practice across the entire development organization
• Evaluates and recommends tools, technologies and processes ensuring highest quality product platform
• Provides support for existing products and develops new products
• Contributes to defining and enforcing procedures, standards, and methodologies related to software development
• Troubleshoots code problems quickly and efficiently
• Interacts with customers to gather insights and translate technical concepts
• Is a role model and mentors other team members technically and culturally
• Leads, joins in, and shepherds teams through implementation goals including fostering best practices in code creation
• Other duties as assigned

• Advanced communication and interpersonal skills, able to diffuse tension and drive productive conversation, internally and externally
• Strategic problem solver, analytical, with critical thinking skills
• An innate curiosity about how things work; proactively acquires new skills and learns new tools and technologies to troubleshoot complex issues
• Able to define, communicate and ensure adherence to quality/technical team standards
• Comfortable and effective at making decisions across the product that help long‑term maintainability, reuse, and security and performance
• Must be able to work with global, distributed teams
• In‑tune with high performance and high availability design/programming
• Highly proficient with multiple database technologies
• Strong in both design and implementation at an enterprise level
• Can help non‑development departments…