Program Assistant | University Writing; Pullman, WA

Program Assistant – Writing Program

Washington State University, Office of the Provost and Division of Academic Engagement & Student Achievement (DAESA), seeks a full‑time Program Assistant to serve as the primary operational and administrative contact for the Writing Program Director. The role supports the University Writing Portfolio and Placement Assessments, coordinates course scheduling, maintains databases, and collaborates with the Fiscal Specialist on related projects.

• Administrative support for the Writing Program and the Program Director.
• Maintain and update the calendar of workflows for the University Writing Portfolio and Writing Placement.
• Manage office space and related logistical needs.
• Develop and maintain assessment databases.
• Coordinate and collaborate with the Fiscal Specialist on budgetary and billing matters.
• Handle unit course scheduling for Writing classes and English 102 under supervision of the Program Director.

Full time (100% FTE), permanent, overtime‑eligible. In‑person/on‑site role located in Pullman, WA.

• Monthly salary range: $3,565 to $4,476.
• Paid sick and vacation leave; paid holidays.
• Medical, dental, life and disability insurance for employees and dependents.
• Retirement and deferred compensation.
• Optional supplemental retirement accounts.
• Training and development opportunities.
• Employee tuition waiver.

• High school graduation or equivalent AND at least two (2) years of full‑time clerical experience OR equivalent education/experience.
• Effective oral and written communication skills.
• Experience providing administrative support in an office or program setting.
• Ability to communicate effectively with students, faculty, staff, and the public.
• Proficient use of Microsoft Office Suite (Word, Excel, Outlook) and database software.
• Demonstrated ability to interpret and apply policies, procedures, and regulations.

• Experience working in higher education or a university setting.
• Experience coordinating academic assessment, testing, or placement activities.
• Experience supporting fiscal processes including billing, purchasing, contracts, or budget tracking.
• Experience providing customer service to diverse student and stakeholder populations.
• Familiarity with MyWSU and Slate.

Not eligible for work visa sponsorship.

This position requires a background check because it involves access to vulnerable adults, interaction with students in an advising capacity, and handling of sensitive information. The check will be completed after initial qualification.

Applicants should upload a Resume and Cover Letter. Documents should be in PDF format if possible.

Washington State University is an equal opportunity employer and does not discriminate on the basis of sex, race, color, national or ethnic origin, disability, veteran status, or any other protected characteristic. The university complies with federal and state laws governing nondiscrimination in employment.