Financial Aid Advisor; Bilingual

Overview

Financial Aid Advisor (Bilingual) – Online applications must be received before 11:59pm on May 3, 2026. Available Title(s): 1480- - Student Services Professional, 1481- - Student Services Coordinator/Advisor
1. Business

Title:

Financial Aid Advisor (Bilingual). Employee Type:
Admin. Professional.

As the Financial Aid Advisor (Bilingual) with Student Financial Services you serve as the primary point of contact for students, faculty, staff, and parents, providing day-to-day advising and support. In this role, you coordinate study abroad financial aid processing and assist Spanish-speaking students and families with questions related to financial aid and scholarships. Your programmatic responsibilities may include making award adjustments, exercising professional judgment, and conducting needs analyses.

As a bilingual coordinator, you also support recruitment, retention advising, and outreach efforts.

This is a full-time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: Student Services Professional: 3,379.14 - 4,120.91;
Commensurate with experience and qualifications. Student Services Coordinator/Advisor 1: 3,750.85 - 4,574.21;
Commensurate with experience and qualifications. The above salary reflects the full salary range for this position per RCW 49.58.110. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package including paid sick and vacation leave, paid holidays, medical, dental, life and disability insurance for employees and dependents, retirement, deferred compensation, optional supplemental retirement accounts, training and development, and employee tuition waiver. For additional information, review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

The successful candidate will begin as either a Student Services Coordinator/Advisor 1 or Student Services Professional depending on their level of experience.

Student Services Professional:

• Bachelor’s degree and one (1) year of professional work experience in student services. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.

Student Services Coordinator/Advisor 1

• Positions require a Bachelor’s degree and two (2) years of professional work experience in student services or related education/experience. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.

• Bilingual/Bi-literate (Spanish-English).
• Experience in customer service.
• Experience working with diverse populations.
• Developed skills in written and verbal communication, including experience with large group presentations.
• Ability to work flexible schedules including occasional weekends/evenings.
• Demonstrated experience interpreting rules and regulations.
• Demonstrated experience working in a team environment.

• Master’s Degree.
• Experience with People Soft.
• Experience with student services in a higher education setting such as Financial Aid, Scholarships, Admissions, Student Accounts, Academic Advising, Registrar, Graduate School, Athletics, and/or Housing and Dining.

Not eligible for work visa sponsorship.

For more information about the great work we are doing and to find our mission and values, please visit the Student Financial Services Webpage.

Enrollment Management

Student Financial Services

Pullman, WA

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

External candidates should upload all documents in the…