MBA Transformational Student Experience Manager

Available Title(s): 1482- - Student Services Coordinator/Advisor

Business

Title:

MBA Transformational Student Experience Manager

Employee Type:
Admin. Professional

The MBA Transformational Student Experience Manager is responsible for strategic development, management and continuous enhancement of the co-curricular and extracurricular experiences that enrich the value proposition of the Carson College of Business MBA programs. This role ensures that transformational learning opportunities complement academic programs, strengthen student engagement, support professional development and contribute to positive student and alumni experience.

• Assessing market trends and student needs
• Designing and implementing innovative programs and initiatives
• Securing and coordinating resources
• Establishing operational procedures and practices
• Overseeing program delivery
• Developing metrics to evaluate program effectiveness and student impact
• Measuring, analyzing and communicating the success of transformational student experiences for enrolled MBA students
• Collaborating extensively across functional areas within the office of Graduate and Online Programs and partnering with faculty, alumni, employers, service providers, university and community partners to deliver high-impact experiences that enhance student success and program competitiveness

This is a full-time (100% FTE), permanent position. This position is overtime eligible.

Monthly Salary: $4,062 - $6,092 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

• Paid sick and vacation leave
• Paid holidays
• Medical, dental, life and disability insurance package for employees and dependents
• Retirement
• Deferred compensation, optional supplemental retirement accounts
• Training and development
• Employee tuition waiver

For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

• Positions require a Bachelor’s degree and three (3) years of professional work experience in student services or related education/experience
• Experience leading or directing the work of others
• A Master’s degree in a related field may substitute for one (1) year of professional work experience
• Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‑for‑year basis
• Demonstrated experience planning student facing events, student programs, or industry events that lead to specific goals and outcomes
• Previous experience providing career services, employment services, or corporate engagement activities
• Demonstrated skills with Microsoft Office applications including Word, Excel, Access, PowerPoint and Outlook, Copilot
• Outstanding oral and written communication
• Demonstrated experience interpreting and applying academic rules, policies and procedures
• Ability to manage multiple projects, programs and timelines
• Ability to work collaboratively with diverse stakeholders

• Master's degree in a related field
• Previous experience providing student services, career services, veteran support, or student affairs at Washington State University or other higher education institutions
• Demonstrated experience in a multi-campus system with academic partners
• Experience building organizational relationships and managing diverse stakeholder needs
• Previous experience collecting, interpreting, presenting data and making recommendations to evaluate program efficacy

Not eligible for work visa sponsorship

Full time Position Term: 12 Month

WSU encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities. WSU employs only U.S. citizens and lawfully authorized non‑U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and…