Social Services Director

Position: SOCIAL SERVICES DIRECTOR
OB DESCRIPTION Social Services Director DEPARTMENT:
Social Services POSITION:

The Social Services Director assumes administrative authority, responsibility and accountability to provide medically-related social services which assists residents in maintaining or improving their ability to manage their everyday physical, mental and psychosocial needs.

REPORTING:

This position is responsible to the Administrator.

ESSENTIAL JOB FUNCTIONS:

Assist, as directed, in the admission process; interviewing perspective residents, families or responsible parties

Supervise Social Services Assistant(s)
Make arrangements for obtaining needed adaptive equipment, clothing and personal items

Maintain contact with family, in consultation with the resident, to report on changes in health, current goals,discharge planning and encourage to participate in care planning

Make referrals and obtain services from outside entities, i.e., talking books, absentee ballots, facility wheelchair transportation

Assist residents with financial and legal matter, i.e., Medicare, Medi-Cal benefits, Social Security, VA, referrals tofuneral homes for preplanning arrangements

Assist with discharge planning, i.e., appropriate placement and arrangements, home health services, transportation

Provide or arrange provision of needed counseling services

Complete Social Service Assessment Discharge Planning and MDS section in EMR system for each resident within seven days after admission, maintain progress notes at least quarterly or more frequently if needed

Identify and support resident’s individual needs and preferences, customary routines, concerns and choices through the assessment and care planning process

Document on the resident’s plan of care all identified social service problems with appropriate approaches andtime measurable goals

Build relationships between residents and staff and teach staff how to understand and support resident’s individual needs

Promote actions by the staff that maintain or enhance each resident(s) dignity in full recognition of each resident’sindividuality

Assist residents to determine how they would like to make decisions about their health care, and whether or notthey would like anyone else to be involved in these decisions

Assist staff to inform residents and those they designate about the resident’s health status and health care choice sand ramifications including advance directives

Find options which meet the resident’s physical and emotional needs

Assist to provide alternatives to drug therapy or restraints by assessment of the residents needs and recommend plan of care to meet these needs

Meet the needs of the residents who are in a grieving process

Document on social services log all referrals to outside agencies with the reason for referral, name ofperson/agency contacted and action taken

Ensure confidentiality of resident’s social services information by allowing access only to authorized persons

Participate in Interdisciplinary Care Plan Conferences and develop plan of care to insure that special social service needs are met Assist with regularly scheduled Resident and Family Group meetings as requested

Assist in resolution of grievances as voiced by resident, family, responsible party or ombudsman

Participate in Quality Assurance Programs Participate in facility committees or conferences as directed by the Administrator Attend in-service and staff meetings as required. Facilitate one in-service meeting annually, as required by federal regulations

Practice infection control policies and procedures of the facility

Practice safety policies and procedures of the facility

React appropriately to emergencies and disaster situations

Be courteous, considerate and cooperative when communicating with all facility personnel, residents and staff

Promote and maintain good public relations on behalf of the facility

JOB FUNCTIONS:

Demonstrate knowledge of, and respect for, the rights, dignity and individuality of each resident in all interactions

Appreciates the importance of maintaining confidentiality of resident and facility information

Demonstrate honesty and integrity at all times in the care and use of resident and facility property

Ability to read,…