Executive Housekeeper

Executive Housekeeper - Pullman, Washington

FLSA:
Non-Exempt | Status:
Full-Time |

Reports to:

Area General Manager | Supervises:
Housekeeping Department | Pay Range: $25 per hour

The Executive Housekeeper is responsible for managing all aspects of the housekeeping department, ensuring high levels of cleanliness, guest satisfaction, and operational efficiency throughout the hotel. This role oversees staffing, scheduling, training, and inventory management, while also collaborating with the General Manager to maintain service standards, control costs, and implement departmental programs.

• Manage daily operations of the housekeeping and laundry departments.
• Recruit, train, supervise, and evaluate housekeeping staff.
• Plan and organize cleaning schedules for guest rooms, public areas, and back‑of‑house spaces.
• Develop staff schedules within budgeted labor guidelines to maximize productivity.
• Conduct regular inspections to ensure cleanliness standards are met.
• Monitor and manage housekeeping supplies and inventory, placing orders as needed.
• Collaborate with the maintenance department for timely repairs and upkeep.
• Monitor guest service scores and address cleanliness or service issues promptly.
• Oversee departmental budget planning and control costs.
• Coordinate with the front desk on room status updates and clean room availability.
• Ensure compliance with health, safety, and environmental regulations.
• Implement deep cleaning and preventive maintenance programs.

• 5+ years supervisory experience in housekeeping, preferably in a hotel environment.
• Proven experience managing operations, staffing, budgeting, and inventory.
• Bachelor’s degree in Hospitality Management or related field preferred.
• Strong leadership, team management, and communication skills.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and housekeeping management software.
• Strong attention to detail, commitment to cleanliness standards, and problem‑solving abilities.
• Ability to develop and manage budgets and control costs effectively.
• Excellent time‑management and organizational skills.

Requires standing, walking, bending, and stooping for extended periods. Must be able to lift and carry objects up to 30 lb. regularly, with frequent handling of housekeeping carts, cleaning supplies, and equipment. Full‑time position with a flexible schedule, including evenings, weekends, and holidays, based on business needs.

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

This position will no longer be available 30 days from: .