Human Resources Partner - Concierge Program

Human Resources Benefits Partner - Concierge Program page is loaded## Human Resources Benefits Partner - Concierge Program locations:
Washington - Pullman time type:
Full time posted on:
Posted Todayjob requisition :
Schweitzer Engineering Laboratories (SEL) is seeking a dedicated
** Benefits Partner
** to provide personalized support and guidance to our employee‑owners and their families through the
** SEL Healthcare Concierge Program**. The Concierge Program helps members navigate healthcare decisions by identifying high‑quality, fair‑value care and, when appropriate, coordinating direct billing on a case‑by‑case basis. In this role, you will serve as a
** trusted benefits advisor
** and key liaison between employees and the healthcare industry, helping to simplify complex systems and advocate for positive outcomes. You will play an important role in delivering a seamless benefits experience through employee education, thoughtful advocacy, and strong administrative execution.
** As a Benefits Partner, a typical day might include the following:
*** Support customers with benefits questions ranging from simple to complex through multiple channels, including email, phone, virtual meetings, and in‑person consultations.
* Provide personalized benefits and healthcare support that simplifies care navigation and empowers customers to make confident, informed choices.
* Serve as a trusted benefits advocate for employees across the organization, ensuring concerns are understood, addressed, and resolved with care.
* Support ongoing and cyclical activities, including training events, new‑employee orientation, and Open Enrollment.
* Conduct ongoing quality audits to ensure accuracy, consistency, and compliance across benefits operations.
** This job might be for you if you:
*** Find meaning in offering support, bring empathy to each interaction, and are passionate about helping others.
* View challenges with curiosity and optimism, seeing them as opportunities to learn
* Are detail‑oriented and organized, with a strong appreciation for documentation and continuous improvement.
** Location Information:
**** Pullman, WA**- This position is located in Pullman, WA. Nestled in Eastern Washington, offering an exceptional quality of life. Embrace the charm of small-town living with spacious surroundings, no traffic hassles, and easy access to outdoor adventures in nearby mountains, rivers, and forests. Plus, benefit from excellent schools and universities in the area.
** Competitive pay. Superior benefits. Inspiring work.
** People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.
* We’re 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.
* We offer top tier medical, prescription, dental, vision, life, and disability insurance.
* We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.
* We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.
* Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.
** Salary Range Data
** We anticipate filling this position as a Human Resources Partner $76,000 - $112,000 per year. We are open to reviewing additional candidates with more or less experience and the pay range may differ if filled at a different level. Our pay ranges are determined by job, responsibility, and location. We base our starting pay offer and title on location and job-related factors such as candidate experience, training, knowledge, and skills.

** Communication with Applicants
** We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at  is an Equal Opportunity

Employer:

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