Part Time Community Assistant

Company Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We wholeheartedly believe "Together We Lead, Together We Succeed". Team members empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization.

Our culture is a place where every voice is heard, every idea is valued, and every individual experiences opportunities to grow. As a member of The Institute of Real Estate Management (IREM), a recognized Accredited Management Organization (AMO), and a winner of the NMHC Top 50 Professionals, Asset Living is the most trusted partner in real estate, workplace culture, and growth opportunities.

The Community Assistant is responsible for all aspects of leasing, marketing, and maintaining positive resident relations of a property.

• Property Leasing and Administration
• Regular/daily onsite attendance is required
• Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease
• Conduct all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow‑up needed
• Complete all leasing paperwork needed prior to move‑in
• Assist with lease audits, walking units, and turn process
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (e.g., resident functions, special promotions, monthly newsletter)
• Contribute to the general upkeep and cleaning of office, common areas, and model
• Marketing & Outreach
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market surveys/analysis on a continual basis to generate ideas and formulate plans
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
• Customer & Resident Relations
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Project a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community as delegated by immediate supervisor

• High School Diploma or Equivalent
• Basic computer skills required to perform all on‑site software functions
• Basic knowledge of Fair Housing Laws and OSHA requirements

• Regular standing, hands‑to‑hands tasks, reaching, and talking or hearing
• Frequent walking and sitting
• Occasional stooping, kneeling, crouching, or crawling
• Occasional lifting or moving up to 25 pounds
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Salary Range: $17.13 per hour to $17.13 per hour

At Asset Living, a variety of factors are considered in making compensation decisions, including skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by a comprehensive total rewards package, including benefits (medical, dental, vision, life, accidental, and disability insurance), 401(k) with employer matching, and commission and performance bonuses, when applicable.

Full‑time employees also receive paid sick days and company holidays.

This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.