Senior Manager-Operations and Healthcare Delivery

Senior Manager – Operations & Healthcare Delivery

Location:

Koregaon Park, Pune (Extensive Field Work Required)

About Health Within Reach Foundation (HWRF)

Health Within Reach Foundation (HWRF) is a technology-enabled non-profit delivering quality healthcare through Mobile Healthcare Units, Fixed Clinics, AI-enabled Women's Cancer Screening, Community Health Camps, and digital health solutions.

As we expand across multiple programs and geographies, we are looking for an execution-oriented operations leader who enjoys solving real-world problems on the ground.

Position Summary

This is a high-ownership field leadership role responsible for ensuring smooth operations across HWRF's healthcare programs.

The role requires extensive travel to operational sites, hands-on supervision, team leadership, process improvement, and execution excellence.

The position reports directly to the CEO.

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- Key Responsibilities

Operations & Field Execution

Lead day-to-day operations of Mobile Healthcare Units, Fixed Clinics and Community Health Camps.

Spend significant time in the field supervising operations.

Ensure consistent implementation of SOPs, quality standards and organizational policies.

Resolve operational challenges quickly and effectively.

Team Leadership

Coordinate with multidisciplinary teams including doctors, dentists, nurses, technicians, outreach staff, drivers and support teams.

Plan manpower deployment and improve productivity.

Build a culture of accountability, discipline and continuous improvement.

Process Excellence

Develop and standardize SOPs and operational workflows.

Improve patient flow, logistics, documentation and service quality.

Monitor KPIs and implement corrective actions.

Asset, Logistics & Risk Management

Oversee vehicles, medical equipment, inventory and operational logistics.

Ensure preventive maintenance and minimize downtime.

Manage operational risks, regulatory compliance and safety standards.

Strategic Growth

Work closely with the CEO to strengthen operations and build scalable systems.

Support expansion of new healthcare programs and technology-enabled operations.

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- Who Should Apply

MBA (Operations, Healthcare, Supply Chain, Hospital Administration or related fields)

OR Engineering graduates with tier 1 and 2 colleges with operations experience

OR Retired Armed Forces Officers with strong execution leadership

Healthcare experience is desirable but not mandatory.

Candidates from manufacturing, logistics, healthcare, consulting, defence services or other execution-intensive industries are encouraged to apply.

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- Experience

3–5 years of operations management experience

Experience leading multidisciplinary teams

Strong exposure to field operations, execution and process improvement

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- Compensation

CTC: ₹9–14 LPA (Negotiable based on capability)

Performance-linked variable pay based on operational KPIs and organizational impact.

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- Why Join HWRF?

Build one of India's most innovative community healthcare delivery models.

Work directly with the leadership on organizational growth and expansion.

Lead operations that create measurable social impact.

Excellent opportunities for rapid career progression as HWRF scales across multiple cities.

High performers will receive increasing responsibilities, leadership opportunities and performance-based rewards.