Ops Family Support Worker

OPS Family Support Worker -

This position is based at Port Charlotte and reports to the Public Health Nutrition Program Director/Breastfeeding Peer Counselor Coordinator. This position assumes the role of the Women, Infants & Children (WIC) breastfeeding peer counselor and must have personal breastfeeding experience. The incumbent is expected to work 24 hours per week. The schedule is flexible. Promotes breastfeeding as the preferred method of infant feeding by counseling WIC pregnant and postpartum women through telephone and in-person interactions.

Is willing to be on-call for clients during office hours and weekends, up to 9:00 PM. Accurately screens and assesses client's breastfeeding status and needs, reviews demographic and nutrition/medical data, and accurately documents in client's record on FL-WiSE and/or on program approved contact forms. Works within scope of practice of providing basic breastfeeding information to WIC clients while maintaining client privacy and confidentiality.

Provides appropriate referrals to International Board-Certified Lactation Consultant (IBCLC), local agency and community breastfeeding experts, WIC Certified Lactation Consultant (CLC) and nutritionists, other health care professionals, and/or social services agencies. Assists WIC staff in promoting breastfeeding peer counseling through prenatal support classes, special projects, and outreach breastfeeding events. Attends additional breastfeeding training classes, supervised activities, State meetings, and in-services to increase skills and knowledge.

Works with community hospitals to visit with WIC clients who have recently delivered and need breastfeeding support. Accurately completes and submits all administrative records, including, but not limited to mandatory training, EARs, timesheets, leave requests, travel, and monthly reports in a timely manner according to Health Department policies. Other duties as assigned.