Facilities Maintenance Manager

Esplanade at Starling is pleased to announce an excellent career opportunity for a Facilities Maintenance Manager. This position is responsible for supporting the successful turnover, opening, operation, and long-term maintenance of Starling's growing amenity campus. The Facilities Maintenance Manager will oversee facility operations, preventive maintenance, vendor and contractor coordination, asset management, warranty tracking, Member work orders, pool operations, court maintenance, life safety requirements, and storm preparation.

As Starling continues through its development and amenity opening phase, this role will play a critical part in transitioning newly constructed facilities from construction to daily community operations. The ideal candidate is hands on when needed but also capable of developing systems, managing priorities, coordinating vendors, maintaining documentation, and building a preventive maintenance program from the ground up.

$55,000 annually

Amenity Turnover & Opening:

• Participate in turnover inspections of the Amenity Center, Fitness Center, pool facilities, courts, and other community assets.
• Develop and maintain punch lists for newly constructed facilities and amenities.
• Coordinate with construction teams, contractors, vendors, and management to track outstanding deficiencies through completion.
• Track warranty items and submit warranty claims when appropriate.
• Assist with equipment commissioning and confirm that equipment, building systems, and community assets are operational before turnover.
• Establish facility documentation, equipment records, warranties, manuals, service agreements, and asset inventories.

Preventive Maintenance & Asset Management:

• Develop and manage a comprehensive preventive maintenance program for community facilities and equipment.
• Utilize MIRA to manage assets, preventive maintenance schedules, inspections, work orders, documentation, and maintenance history.
• Maintain an accurate inventory of community equipment, tools, replacement parts, warranties, and major assets.
• Conduct routine inspections of buildings, amenities, equipment, courts, pool areas, and other community facilities.
• Identify maintenance concerns before they become larger operational issues.
• Maintain appropriate records of inspections, repairs, service calls, warranties, and preventive maintenance.

Vendor & Contractor Management:

• Coordinate and oversee vendors and contractors performing work throughout the community.
• Verify work completion, quality, and compliance with community expectations.
• Coordinate proposals, service schedules, repairs, inspections, and warranty work with approved vendors.
• Assist management with evaluating vendor performance and identifying maintenance or capital needs.
• Coordinate access for contractors and vendors performing work within community facilities.

Pool & Aquatic Operations:

• Support the safe and compliant operation of community pool and aquatic facilities.
• Perform or oversee routine pool inspections, water chemistry monitoring, equipment checks, and maintenance.
• Maintain required pool operational records.
• Coordinate pool equipment repairs and service with qualified vendors.
• Support compliance with applicable Florida Department of Health requirements and community operating standards.
• Maintain current Certified Pool Operator certification.
• CPO Certification required or must be obtained within 90 days of hire. Company paid.

Member Work Orders & Service:

• Receive, prioritize, document, and respond to Member reported facility and maintenance concerns.
• Maintain professional response and completion standards for Member work orders.
• Communicate appropriately with Members regarding maintenance concerns, facility closures, repairs, and expected completion timelines.
• Provide exceptional customer service consistent with a hospitality focused resort community.
• Maintain clean, safe, attractive, and operational community facilities.

Hurricane Preparation & Emergency Response:

• Coordinate facility hurricane and severe weather preparation procedures.
• Secure community facilities, pool areas, courts, outdoor furniture, equipment, signage, and other assets before severe weather events.
• Maintain hurricane preparation checklists and required supplies.
• Participate in post storm inspections and damage assessments.
• Coordinate emergency repairs, cleanup, vendors, and restoration activities following severe weather.
• Participate in the property's emergency response and on call rotation as…