Director of Golf, Heritage Landing Golf Club

Heritage Landing Golf Club
, located in Punta Gorda, FL, is pleased to announce an excellent career opportunity for a Director of Golf
.

As part of Troon
, you will contribute to a global leader in golf and community management. This role is responsible for delivering a high‑quality member and guest experience, leading and developing the golf operations team, driving golf programming and participation, managing financial performance, and ensuring the golf operation runs in alignment with Troon standards, club policies, and community expectations.

• Plan, promote, direct, and manage all golf operations and golf‑related activities on a daily basis.
• Oversee golf shop operations, tee sheet management, starter/ranger functions, outside services, cart fleet operations, practice facilities, tournament operations, outings, instructional programming, and member/guest service standards.
• Maintain a visible leadership presence with associates, members, residents, guests, committees, and community stakeholders.
• Interpret, administer, and enforce club policies, rules, regulations, dress code, pace of play standards, and Troon operating standards.
• Maintain a clean, organized, professional appearance in the golf shop and all golf operation areas.
• Manage the use and care of all golf operation physical assets, including carts, range equipment, shop fixtures, retail displays, and related equipment.
• Ensure reliable attendance and availability for extended hours, weekends, holidays, tournaments, member events, and peak golf demand periods.

• Recruit, interview, hire, train, schedule, supervise, coach, and evaluate golf shop and outside service associates.
• Lead regular golf operations meetings to communicate goals, service standards, safety expectations, and programming updates.
• Develop a motivated, accountable, service‑focused team with clear expectations and consistent follow‑through.
• Provide effective orientation and ongoing training for each new associate.
• Address associate performance, complaints, member/guest concerns, and operational issues in a timely and professional manner.

• Develop, implement, and monitor the annual golf operations budget, revenue goals, expense controls, purchasing plans, and labor plans.
• Monitor financial reports, tee sheet activity, POS activity, retail sales, inventory, cart revenue, tournament/event revenue, payroll, and other operational metrics.
• Provide timely and accurate financial reporting as requested by Troon leadership, property management, and association representatives.
• Take corrective action when financial or operational results are off plan.
• Manage golf shop merchandising, purchasing, receiving, display standards, inventory control, and cost of goods.
• Use sound independent judgment when assessing operational issues and making decisions that support member service, efficiency, and financial performance.

• Promote a welcoming, professional, high‑quality golf experience for members, residents, guests, and tournament/event participants.
• Develop and support programming that drives participation, including leagues, clinics, member events, outings, tournaments, instructional programs, player development, and community‑focused golf initiatives.
• Provide or coordinate golf instruction and player development programs.
• Coordinate with Food and Beverage, Lifestyle/Events, and Golf Course Maintenance to deliver golf events and club experiences that meet service standards.
• Support marketing and communication efforts that promote golf services, events, programs, retail offerings, and facility amenities.

• Work closely with the General Manager, Golf Course Superintendent, Food and Beverage Manager, Lifestyle/Events team, Accounting, Human Resources, and Troon support teams.
• Partner with Golf Course Maintenance on course presentation, pace of play, tournament setup, practice facility needs, cart paths, signage, and member/guest feedback.
• Maintain professional relationships with members, residents, boards,…